JitBit Help Desk vs. SMART Service Desk
JitBit Help Desk vs. SMART Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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JitBit Help Desk | Small Businesses (1-50 employees) | JitBit Help Desk from JitBit Software is a cloud-based or installed help desk solution with a ticketing system, knowledge base, and related features. | N/A | |
SMART Service Desk | N/A | SMART Service Desk is an ITSM solution from the company of that name headquartered in Arizona. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
JitBit Help Desk | SMART Service Desk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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JitBit Help Desk | SMART Service Desk | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
JitBit Help Desk | SMART Service Desk | |
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Likelihood to Recommend | 8.0 (4 ratings) | - (0 ratings) |
JitBit Help Desk | SMART Service Desk | |
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Likelihood to Recommend | JitBit Software | SMART Service Desk No answers on this topic |
Pros | JitBit Software | SMART Service Desk No answers on this topic |
Cons | JitBit Software | SMART Service Desk No answers on this topic |
Alternatives Considered | JitBit Software | SMART Service Desk No answers on this topic |
Return on Investment | JitBit Software | SMART Service Desk No answers on this topic |
ScreenShots |