Ivanti Neurons for ITSM vs. SMART Service Desk
Ivanti Neurons for ITSM vs. SMART Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Ivanti Neurons for ITSM | N/A | Ivanti Neurons for ITSM offers the flexibility to deploy in the cloud, on-premises or a hybrid combination. It replaces the Ivanti Service Manager, powered by Heat. | N/A | |
SMART Service Desk | N/A | SMART Service Desk is an ITSM solution from the company of that name headquartered in Arizona. | N/A |
Ivanti Neurons for ITSM | SMART Service Desk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Ivanti Neurons for ITSM | SMART Service Desk | |
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Top Pros |
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Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Ivanti Neurons for ITSM | SMART Service Desk | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | ManageEngine ServiceDesk Plus Score 9.5 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Ivanti Neurons for ITSM | SMART Service Desk | |
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Likelihood to Recommend | 9.1 (22 ratings) | - (0 ratings) |
Likelihood to Renew | 9.9 (4 ratings) | - (0 ratings) |
Usability | 7.8 (7 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.5 (3 ratings) | - (0 ratings) |
Professional Services | 8.0 (3 ratings) | - (0 ratings) |
Ivanti Neurons for ITSM | SMART Service Desk | |
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Likelihood to Recommend | Ivanti | SMART Service Desk No answers on this topic |
Pros | Ivanti | SMART Service Desk No answers on this topic |
Cons | Ivanti | SMART Service Desk No answers on this topic |
Likelihood to Renew | Ivanti | SMART Service Desk No answers on this topic |
Usability | Ivanti | SMART Service Desk No answers on this topic |
Support Rating | Ivanti | SMART Service Desk No answers on this topic |
Alternatives Considered | Ivanti | SMART Service Desk No answers on this topic |
Contract Terms and Pricing Model | Ivanti | SMART Service Desk No answers on this topic |
Professional Services | Ivanti | SMART Service Desk No answers on this topic |
Return on Investment | Ivanti | SMART Service Desk No answers on this topic |
ScreenShots |