Infor's SunSystems is an accounting and budgeting package and includes financials, budgeting and forecasting, and application portal modules.
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QuickBooks Desktop Enterprise
Score 8.3 out of 10
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QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
I think the integration side of Infor SunSystems is really good where by it works well with our other business systems. It is easy to pick up for new staff members. We have not had to hold full blown training courses for unfamiliar users, they were able to use existing documentation and guides. The graphical interface is a drawback as it feels like you are using an old system.
QuickBooks Desktop Enterprise is very flexible. When you have made a mistake, most mistakes are fixed easily. This is wonderful if you know what you are doing. If you don't know what you are doing QuickBooks Desktop Enterprise gives the user, the ability to do many things incorrectly. If you are not an accountant, you don't know you are doing it incorrectly. That can be a problem.
Integration options are very good. We are able to import data in a number of ways and extract data as well. The use of their built in API for data validation, extraction and entry is working very well for us.
Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud.
Ease of overall use
Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials.
Although easy to use, Infor SunSystems has a very classical look which comes across outdated
Reporting feature is Infor SunSystems is not the best as it is not easy to create reports and the built in reports are limited in the filter options available
The Audit function needs configuring and is not ready out of the box so when you come to requiring audit data you can only retrieve after set up
I would like to see more ways to customize reports and have that process be more user friendly.
I would like to see the process of creating year end giving statements be made more user friendly. Since I only do it once a year, I have to figure the process out every year.
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
With the cost of living we had to reign in the budget this year. As it's easy to export data out of Infor SunSystems we were able to report on spend and gain greater control of outgoings
One of our objectives is to build new homes for people. Infor SunSystems allowed us to budget and forecast all the costs to determine what we could achieve
With Infor SunSystems being a popular accounting software we are able to recruit previous Infor SunSystems users therefore not having to spend on training staff which is very costly.
Good value for the price. The initial setup was quick and easy.
When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.