Likelihood to Recommend It's best for real time transcription and when the meeting is between the two speakers. Word recognition is accurate. Also it's available for various platforms, like cloud, apps, on-premise, API support. Price wise it's much better than other competitors. However, there can be still improvement in filtering noise and improving word accuracy. Language support can be increased further
Read full review ABBY SmartCAT is truly a universal solution that can fit any type of organization from freelancers flying solo, to small team of translators and large translation agencies. Anyone who wants to establish themselves as a professional translator can benefit greatly from the CAT tool that SmartCAT offers absolutely free of charge, while teams will surely appreciate the collaborative features that make it possible to work simultaneously with other translators, proofreaders, editors and QA experts on a single project.
Read full review Pros Low latency Real time meeting transcription Meeting summary Customer call summary Automatic speech recognition Read full review Segmentation. Translation overall quality. Customer service. Pricing. Read full review Cons More language support Recognize multiple speaker when multiple people are there in meeting AI summary can be improved. can be better in filtering the noise Read full review Performance has been an issue initially. Sometimes it takes longer for some things to load and it can be frustrating. UI seems a bit confusing at times. For example, I don't understand why I need to have a translator's profile when I'm clearly a project manager. Their support team can take a long time to reply which often crucial for urgent projects. Read full review Alternatives Considered It provides more flexible plans as compared to others. These plans are affordable for Small and medium-scale enterprises. They also offer free trial. IBM Watson has wider integration support with the help of API. It has very low latency in real time transcription. Also there is a formatting feature to
Transcribe dates, times, currency etc as per the desired format
Read full review I regularly use the two other products and appreciate Smartcat including more features than
MateCat , such as storing of projects and contact with agencies and clients.
Read full review Return on Investment Improving productivity Less communication gap better customer services global collaboration made easy. Read full review Translation memories and CAT tool help us ensure maximum consistency in our translations which is always appreciated by clients. Team collaboration made it easier for us to grow our business and take on bigger projects, which brings us more revenue. Payment solution helps us save money on wire transfer fees which is always great when working with multiple freelancers. Read full review ScreenShots