IBM Security MaaS360 vs. SOTI MobiControl

Enrolling bulk devices through the Device Enrollment Program (DEP) is simple, straightforward, and quick. Multiple methods for device enrollment are available, including barcode scanning, email, and manual entry via the platform. App synchronization between Apple Business Manager (ABM) and the MaaS360 platform occurs swiftly. Additionally, app distribution and removal are efficiently managed on the platform.

Incentivized

The experience using SOTI MobiControl has been excellent as a user. My notebook and smartphone devices have the security policy applied and it works perfectly. I have all the apps I need to work installed, up to date and with no issues. All devices are tracked by the software and are safe in case of theft, and the information contained in the devices is erased remotely. Each group/user has their permissions specified according to what they need and that makes things even more secure. I recommend SOTI MobiControl for its ease of use and security and for not slowing down my devices.

Incentivized

• Manage app deployment on mobile fleet of devices
• Manage all mobile devices and know where your fleet of devices are
• Solve simple issues like reset screen lock passcodes
• Protects company’s intellectual property
• Allows for easy deployment of mobile devices to remote users

Incentivized

• Remote support.
• Kiosk mode.
• Supports not only Android but also iOS.

Incentivized

• MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
• Expanding integrations with other systems to provide better support for a wider range of systems and platforms.

Incentivized

• Very limited API.
• Profile deployment limitation.
• Package deployment limitation.
• Lacks licensing flexibility.

Incentivized

Rock solid solution with highly accessible support when needed. We do not want to interact with MaaS360 on a daily basis but when an issue occurs we are always able to find resolution due to the various support resources we have access to

Incentivized

Having years of experience with MDM and experiencing the evolution of the granularity of the functionality MDM's have had to evolve, no MDM is ever "easy" to use. MaaS360 rises to the top however, because zero day changes are always ahead of the competition. A huge benefit with MaaS360 and IBM's approach to supporting these changes is that they seldom change configuration work flows. Competing Vendors always arbitrarily change workflows which requires a significnat ongoing learning curve in order to maintain technical competence

Incentivized

I support other users with the help of this tool. I really like the remote support functionality. You can make screenshots or even capture videos. If you face network problems, the tool doesn't help at all. It might be helpful, if they would develop a kind of offline support mechanism. So that there is some kind of logging even when there is no network and we can check the logs afterwards (or do video capture while being offline, etc.).

Incentivized

Never had an outage in 11 years of using this solution

Incentivized

typically very consistent but occasionaly some lag

Incentivized

MaaS360's phone support has been decent the few times I have used it. In addition the person who on-boarded us has been available for additional questions after the process was over. However IBM could do a much better job in creating a user-friendly search engine and white-paper database to help people find topics. Right now finding info is more based on searching through white papers themselves.

Incentivized

We had a feature request. They accepted the request, but couldn't tell us whether the feature will be developed or when. I think this is not helpful for us as a customer. We do not always ask the SOTI MobiControl for help but other consultants. I think that is quite expensive.

Incentivized

The resources made available to me by IBM were Stellar. These resources remain available today and are extremely important as technology changes

Incentivized

To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.

Incentivized

The best thing with IBM it transform our business with 5G and Edge computing. Hence we are able to achieve a seamless network architecture, from the network core all the way to our customers. Improves network efficiency and functionality by automating the planning, configuring, testing, deploying and operations of our network. Convert data into real-time customer support insights

Incentivized

MobiXontrol allows more access to different types of devices. I also appreciate the ability to separate out the devices by type to make searching easier. The real-time access to what the user is seeing is much better with MobiControl.

Incentivized

Rock solid, consistent solution

Incentivized

• The support has been all we could ask for any issues we had are immediately addressed with either a short email or scheduled conference call.
• The price per device is very affordable.
• Its been all-round tool offering support to all our remote workforce devices and prevent data loss.

Incentivized

• Soti saved my numerous man hours in travel and time to resolution.

Incentivized