IBM Blueworks Live vs. SmartDraw

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Blueworks Live
Score 8.8 out of 10
N/A
Blueworks Live is cloud-based business process management software that provides users with a collaborative environment for documenting, analyzing, and building business process mapping.N/A
SmartDraw
Score 5.8 out of 10
N/A
SmartDraw is a diagramming and flow chart building tool from SmartDraw Software in San Diego, California.
$5.95
per user/per month
Pricing
IBM Blueworks LiveSmartDraw
Editions & Modules
No answers on this topic
Multiple-Users (for 5+ users)
$5.95
per user/per month
Single-User
$9.95
per month
Offerings
Pricing Offerings
IBM Blueworks LiveSmartDraw
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
IBM Blueworks LiveSmartDraw
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
IBM Blueworks Live
7.7
26 Ratings
5% below category average
SmartDraw
-
Ratings
Dashboards8.018 Ratings00 Ratings
Standard reports8.025 Ratings00 Ratings
Custom reports7.122 Ratings00 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
IBM Blueworks Live
8.0
26 Ratings
4% below category average
SmartDraw
-
Ratings
Process designer8.525 Ratings00 Ratings
Process simulation8.221 Ratings00 Ratings
Business rules engine7.522 Ratings00 Ratings
SOA support7.420 Ratings00 Ratings
Process player8.223 Ratings00 Ratings
Support for modeling languages8.324 Ratings00 Ratings
Form builder8.116 Ratings00 Ratings
Model execution7.716 Ratings00 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
IBM Blueworks Live
8.7
27 Ratings
5% above category average
SmartDraw
-
Ratings
Social collaboration tools8.727 Ratings00 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
IBM Blueworks Live
8.2
23 Ratings
1% above category average
SmartDraw
-
Ratings
Content management8.223 Ratings00 Ratings
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User Ratings
IBM Blueworks LiveSmartDraw
Likelihood to Recommend
8.6
(30 ratings)
5.2
(14 ratings)
Support Rating
8.3
(5 ratings)
8.4
(2 ratings)
User Testimonials
IBM Blueworks LiveSmartDraw
Likelihood to Recommend
IBM
I can say it is not only good but it is best Automation tool ever. Its streamline our business project and with web based solution it allows my team to document existing or new processes using process mapping capabilities. It provides powerful analytics and it is easy to use via online. I personally feel it is very intutive. For less Appropriate I can say only in terms of integration perspective with different CRM tools. Rest is all good!!!!
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SmartDraw Software
I believe SmartDraw is a great tool for small- to mid-sized organizations for simplifying the production and management of org charts. We've also had the PMO experiment with the use of some of their flow charts as well. If an organization has an HCM with the capability of producing (good!) org charts, that is likely the best option... but many that I have used in my 30-year HR career don't. So there is definitely a need for SmartDraw in the market!
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Pros
IBM
  • Easy to create process diagrams quickly, while collaborating with others.
  • Create linkages to sub-processes and other workflows.
  • Track activities using metadata such as which IT systems are utilized.
  • Use the glossary terms to find where different roles or systems are involved in processes throughout your org.
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SmartDraw Software
  • Provides examples to work off of--these are helpful when you don't know exactly where to start.
  • Provides a number of stylistic options without making things too complex, so you can be creative without getting overwhelmed.
  • Provides a wide variety of templates, meets a wide variety of needs.
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Cons
IBM
  • In particular, we have had problems with the availability of the service because the platform frequently crashed.
  • Is not easy to pull some indicators.
  • We would like to be able to see a different interface, long ago with the same.
  • Payment process is not easy.
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SmartDraw Software
  • A month-to-month plan would be ideal for users that don't have a need to create many projects
  • The sidebar navigation can be a little confusing with all of the tools listed.
  • Offering customizable plans with only the feature you need would simplify navigation
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Support Rating
IBM
I have gotten great response for the very few times I needed support.
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SmartDraw Software
They are always very helpful, we get computers every two years and I have to call them to move the license from one computer to another and they do it with a smile in their voice!
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Alternatives Considered
IBM
Blueworks Live was part of a project deal. We did not keep it after the project. We found there are many solutions offering similar or superior capabilities - the fact that Blueworks does not fully support the universal BPMN standard was a big letdown for us. The pricing also did not make sense as a standalone solution.
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SmartDraw Software
We have used Corel Draw and Adobe Acrobat. Both of those tools were good when they came out but the abilities of SmartDraw far outweigh both those tools. Corel Draw was also more complex to operate and do tasks, as was Adobe Acrobat in which some basic tasks took additional steps to complete.
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Return on Investment
IBM
  • Made real time collaberation easier. Overall saving us valueable time.
  • Excellent version control. Saving us time and helping us avoid mistakes / inaccuranies from using out of date documents.
  • Simple and Ease to use from a web broswer reducing the need for extra servers to store the data.
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SmartDraw Software
  • SmartDraw has provided good return for our internal purposes. Using it to understand an organization's structure and inner workings has been valuable. On the client side, creating steps and businesses processes has also been a big plus. It has helped decrease confusing reporting structures and has provided a detailed map for individuals to understand where they fit within their organization.
  • Unfortunately, SmartDraw has been somewhat inefficient with some of the more complex projects on our plate and has really deterred certain employees from even wanting to use it.
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ScreenShots