Gainsight Customer Education vs. SkyPrep LMS

Northpass is a cost-competitive LMS platform that is SaaS and a manageable cloud-based solution for baseline LMS, training, and education support.

Incentivized

SkyPrep LMS is well-suited to organizations that do not currently utilize an LMS. The support provided from step one through implementation is excellent. SkyPrep LMS not only wants to help make an organization run more efficiently when it comes to upskilling employees and/or clients, they also want to learn from the needs of organizations in order to better serve all of their clients.

• Digital Learning Academy.
• Improves Retention of users.
• Easy to Setup.
• Good UX for end customers.

Incentivized

• Building a class is super easy from pre-recorded powerpoints, videos
• Assessment Building and Quizzes are user friendly
• The reporting features for both internal and external use by clients is robust, but also controllable
• Very extensive administrative features can be administered dependent on client/company needs

Incentivized

• The Northpass solution could use some minor improvements in timing and scheduling of training along with notifications to end-users

Incentivized

• Many of the features in the newly released "Studio" are difficult to understand
• It would be great if I had more control of what data my dashboard contained
• Need to streamline their email delivery system and offer fewer but richer features.

I say 9 instead of 10 not because of any lack of confidence in SkyPrep but only because I can't be sure how large or responsive my market -- male-friendly social workers and other helping professionals -- will be to my offerings.

We evaluated 10-15 other LMS platforms. SkyPrep had the best price to feature ratio, as well as scalability. For a growing company, the price per user will only go down as we grow. Features are all what we were looking for, and the user management is simple.

• Reduced Onboarding Time.
• Reduced Churn for our customers.
• Improve Product Adoption.
• Reduced Sales Cycle.
• Increased Revenue Growth.
• Improved product branding.

Incentivized

• The system has allowed for training in multiple international locations without the need to actually travel and conduct in-person training. This has allowed us to open multiple travel destinations and conduct humanitarian missions in a much tighter timeframe as opposed to in-person training class timelines.
• Travel restrictions due to COVID-19 have made SkyPrep an integral part of our department.