G2 is a B2B software and services review platform. G2 allows users to post and read reviews while driving review for vendors and providing them with intent data.
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TrustRadius for Vendors
Score7.5 out of 10
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Virtually 100% of B2B tech professionals want to self-serve and control their buying journey. Influence, engage, and win them on TrustRadius. The only decisioning platform built for modern buyers.
$30,000
per year
Pricing
G2 for Buyers
TrustRadius for Vendors
Editions & Modules
No answers on this topic
Customer Voice
Starting at $30,000 (multi-year discount available)
Sr. Customer Marketing Manager in Marketing at Motive (Computer Software, 1001-5000 employees)
Chose TrustRadius for Vendors
We’re on every review site, and each has something different I appreciate. But what I really love about TrustRadius for Vendors is that we’re not stuck stressing about cranking out 500+ reviews every two months. Quality matters more than quantity to me when it comes to customer …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer Advocacy in Marketing at PandaDoc (Marketing & Advertising, 201-500 employees)
Chose TrustRadius for Vendors
G2 has been a great partner, but TrustRadius helps us target a different market. We may also use Gartner Peer Insights to generate reviews in the future.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Verified User
Chose TrustRadius for Vendors
Not as user friendly as G2 and the data/reporting is not as good.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TrustRadius for Vendors
We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
VP, Marketing in Marketing at Bizzabo (Events Services, 201-500 employees)
Chose TrustRadius for Vendors
We use all of these tools in tandem currently. We have had a lot of success with Capterra's PPC offering so far this year, and we also were able to run completely subsidized incentivized review campaigns where they funded the gift card rewards. G2 appears to have a larger …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product marketing manager in Marketing at Monetate (Retail, 201-500 employees)
Chose TrustRadius for Vendors
We choose to go with TrustRadius because you guys do all the campaigns for us, unlike Gartner Peer Insights, who make you do it yourself. Additionally, Gartner's interface is not that slick or obvious. I feel that TrustRadius and G2 are basically the same, but TrustRadius's …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Product Marketing Manager in Marketing at CCH® Tagetik (Information Technology & Services, 10,001+ employees)
Chose TrustRadius for Vendors
We went with TrustRadius for Vendors because our Account Manager was very engaging compared to Capterra and G2. I reached out to Capterra several times, and no one even responded. G2 sales pitch was weak and in my perception, TrustRadius for Vendors functionality is more …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer Engagement Manager in Marketing at Tealium (Internet, 501-1000 employees)
Chose TrustRadius for Vendors
TrustRadius for Vendors is superior in terms of content available on companies. While other sites might be bigger or more established, that does not mean they are better. The customer support you will receive working with TrustRadius for Vendors is far better, in my experience, …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SVP Marketing in Marketing at Arcoro (Computer Software, 51-200 employees)
Chose TrustRadius for Vendors
We actually use TrustRadius, G2, and Capterra, and TrustRadius for Vendors definitely gives us the most for our investment. The reviews offer key insights into our customers favorite features, but we also take their "cons" to our product team to help guide the product roadmap. …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Digital Marketing Specilist in Marketing at Paycor (Human Resources, 1001-5000 employees)
Chose TrustRadius for Vendors
TrustRadius is very similar to G2 in collecting reviews and asking questions. Capterra is a much quicker review process with fewer in-depth questions asked.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TrustRadius for Vendors
TrustRadius for Vendors is a high-value partner that we use alongside all of our partners, which have various comparative strengths. I would say that TrustRadius for Vendors focuses on rich review content and highlighting customer sentiment and satisfaction. While many of our …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TrustRadius for Vendors
TrustRadius provides a more in-depth look at our product offering with customer reviews, not just at the Corprorate profile level. ZoomInfo was disappointing around customer data completeness we experienced with them. We have not seen similar issues in our current activation of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Sr. Digital Marketing Manager in Marketing at NextGent Healthcare (Hospital & Health Care, 1001-5000 employees)
Chose TrustRadius for Vendors
I would say all these vendors are very alike and the portals are pretty much the same. The most important thing for our team is our lead generation from each of these vendors. TrustRadius is on the lower end of the spectrum when it comes to intent lead generation. The reviews …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TrustRadius for Vendors
Compared to most other review platforms, this one seems more ethical in its review collection, approval, and overall product rating processes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TrustRadius for Vendors
Capterra is pay per click, TrustRadius is strong in the US market space.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Director of Customer Marketing and Analyst Relations in Marketing at SingleStore (Computer Software, 201-500 employees)
Chose TrustRadius for Vendors
TrustRadius is the peer site and team that has introduced new services and offerings to us — and not talking upsell here, but things we already get with our service and may not be taking advantage of. We have then often found ourselves asking the same of our other peer site …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Senior Customer Advocacy Marketing Manager in Marketing at GoTo (Information Technology & Services, 1001-5000 employees)
Chose TrustRadius for Vendors
The offerings at TrustRadius for Vendors are right on par with the other similar services we use. What sets TrustRadius for Vendors apart is their customer service and ability to address out personal needs and provide strategic recommendations on how we can make the most out of …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Customer Marketing Manager in Marketing at Emplifi (Marketing & Advertising, 501-1000 employees)
Chose TrustRadius for Vendors
I prioritized TrustRadius over Gartner Peer Insights due to my emphasis on user-generated content and extensive reviews. I value community-driven insights, which TrustRadius offers through its platform, enabling a broader range of perspectives and experiences to guide …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Global Engagement Marketing Manager in Marketing at Demand Science (Marketing & Advertising, 501-1000 employees)
Chose TrustRadius for Vendors
All platforms have their strengths and weaknesses, but TrustRadius for Vendors is pushing the envelope with their white glove service and willingness to bring issues and concerns to the relevant team or team members in support of growing their position as a review site and …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Program Manager in Marketing at Genesys (Telecommunications, 5001-10,000 employees)
Chose TrustRadius for Vendors
We enjoyed the long-form reviews and the ability for our customers to earn gift cards for the reviews. TrustRadius also makes it easy to reward gift cards to customers if needed retroactively. Also, they offer the review campaign generation service on the vendor's behalf, which …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose TrustRadius for Vendors
TrustRadius' support team is significantly more engaged than that of their larger competitors. The personalized experience I've received from the TrustRadius team is far beyond what I've received from some of their larger competitors like Capterra.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
As TrustRadius is, G2 does its job: you get real people feedback and reviews from the trenches for the software you want to discover. That's very useful when you have to make software purchase decisions and real-life trial is not possible.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Well suited if you want a presence on all of the "big review sites" - it's best practice for your business to be engaged on all of the sites, as prospects are reading and searching. I would say it's less appropriate if your typical buyer does not research for the product you are selling, or perhaps if your competitors are not present on this site.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Due to TrustRadius reviews being a bit lengthy, I think it can hinder response volume.
While not a major issue, it would be nice to have a TrustRadius Slack/chat integration where I could quickly reach my reps. That being said, my reps already have a great response time!
It would be nice if I could run a report on how my company's competitors are performing on TrustRadius for Vendors.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We definitely see the value in peer review platforms like TrustRadius. Being able to hear from our customers and partners and share that information across the organization is very important to WatchGuard. I really see working with TrustRadius as a partnership that has been beneficial for both organizations and is continuing to prove very successful
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It was easy to integrate, pull data and reports from, and really easy to customize the design to fit the branding of our site. I found it easy to show other team members how to use. Our whole team was able to get around the system to fit their different needs
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Many of our ongoing comms have been automated or moved to an office-hours model, so we don't get much support from our accounts team. In comparison, there are other review vendors we work with with whom we are much more likely to expand, given their ongoing support and the insights they share. Overall, I feel the customer support team should be more hands-on and strategic, as there could be opportunities to upsell and expand with customers who are being missed.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
My only key insight is to make sure that you remember the TrustRadius team is your partner, not your enemy! They are there to help ensure the success within your organization and will do everything they can to help you meet your goals.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think TrustRadius does the job better than G2. I use G2 as a complement to TrustRadius. TR covers a wider range of software, with a more user-friendly interface. both sites have trustworthy reviews written by real people, and not by vendors
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We are also working with G2 and I consider the platforms complementing each other. With TrustRadius for Vendors we collect complex review content reflecting attribute ratings of our products, different use cases and deployments our clients experiment, reviewers sentiments. Using quotes tagging and Chrome Extension feature we can map the most relevant reviews to the right audience, messaging or industry. The vendor portal has multiple selections available, for me it is very important to be able to check only with a click the number of ratings or the number of reviews for different date range or to check if my product is qualified for next awards.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
