The FreeRADIUS project, the open source implementation of RADIUS, is an IETF protocol for AAA (Authorisation, Authentication, and Accounting).
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WatchGuard AuthPoint
Score 9.1 out of 10
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AuthPoint Total Identity Security provides businesses with a solution to protect user accounts and credentials. With
multi-factor authentication, password management, and dark web credential
monitoring, AuthPoint mitigates the risks associated with workforce credential
attacks.
AuthPoint adds an extra layer of security by monitoring for
potential credential exposure in the dark web for both personal and corporate
accounts.
FreeRADIUS is completely scalable and supports both large and small user databases. Because it doesn't take up a lot of server resources, FreeRADIUS is well-suited for organizations with small budgets (it's in the name!) and limited networking hardware. While there is a port of it for Windows, FreeRADIUS is native to Linux so that would be a limitation for many companies who don't use it.
It's well suited for large and medium-sized companies looking to increase their security and comply with local regulations. Smaller companies probably wouldn't see the same benefit because the cost of convenience wouldn't be as attractive. Anyone handling credit card information, medical information, or secure customer information could greatly benefit from this solution.
Works well with the free Authpoint client and the OpenVPN clinet.
Token management is simple and hosted completely in the cloud to reduce overall complexity
Setup was simple and and staighforward
Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported.
Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ.
Integration with on-premise AD is not working, even after speaking with the support team, it could not get resolved. There is no better documentation on this topic as well
Integration with Azure AD is not supported without the presence of on-prem AD
Logs information is not precious, it provides a generic code in some cases, making it harder to troubleshoot.
The Watchguard AuthPoint App in AppStore has some issues, after it's activated there is no approval request being sent to the phone, and there is no way to troubleshoot this, the only way to make it work is by uninstalling the app and reinstalling it again.
Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
I would slot Authpoint as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team.
We previously used Microsoft Network Policy Server for our RADIUS authentication which works ok but was pretty clunky and requires Windows Server. Switching to FreeRADIUS brought our cost down to zero.
Because FreeRADIUS works natively in Linux it's easy to setup and works with all distros.
FreeRADIUS allows us to have user authentication for wifi which is much more secure than a simple shared password solution.
Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product.
Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product.
This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product.
