Five9 vs. MiAgent
Five9 vs. MiAgent
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Five9 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | N/A | |
MiAgent | N/A | N/A | N/A |
Five9 | MiAgent | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
| No answers on this topic | ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | — | ||||||||||||||
More Pricing Information |
Five9 | MiAgent | |
---|---|---|
Top Pros | No answers on this topic | |
Top Cons |
| No answers on this topic |
Five9 | MiAgent | ||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Contact Center Software |
| ||||||||||||||||||||||||||||||||||||||||||
Workforce Optimization (WFO) |
|
Five9 | MiAgent | |
---|---|---|
Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Five9 Score 7.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Five9 | MiAgent | |
---|---|---|
Likelihood to Recommend | 7.3 (38 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (1 ratings) | - (0 ratings) |
Usability | 9.0 (1 ratings) | - (0 ratings) |
Availability | 9.0 (1 ratings) | - (0 ratings) |
Performance | 8.0 (1 ratings) | - (0 ratings) |
Support Rating | 9.0 (9 ratings) | - (0 ratings) |
Online Training | 10.0 (1 ratings) | - (0 ratings) |
Implementation Rating | 10.0 (1 ratings) | - (0 ratings) |
Configurability | 9.0 (1 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (1 ratings) | - (0 ratings) |
Ease of integration | 9.0 (1 ratings) | - (0 ratings) |
Product Scalability | 9.0 (1 ratings) | - (0 ratings) |
Professional Services | 9.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 8.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 8.0 (1 ratings) | - (0 ratings) |
Five9 | MiAgent | |
---|---|---|
Likelihood to Recommend | Five9 | Avertra No answers on this topic |
Pros | Five9 | Avertra No answers on this topic |
Cons | Five9 | Avertra No answers on this topic |
Likelihood to Renew | Five9 | Avertra No answers on this topic |
Usability | Five9 | Avertra No answers on this topic |
Reliability and Availability | Five9 | Avertra No answers on this topic |
Performance | Five9 | Avertra No answers on this topic |
Support Rating | Five9 | Avertra No answers on this topic |
Online Training | Five9 | Avertra No answers on this topic |
Implementation Rating | Five9 | Avertra No answers on this topic |
Alternatives Considered | Five9 | Avertra No answers on this topic |
Contract Terms and Pricing Model | Five9 | Avertra No answers on this topic |
Scalability | Five9 | Avertra No answers on this topic |
Professional Services | Five9 | Avertra No answers on this topic |
Return on Investment | Five9 | Avertra No answers on this topic |
ScreenShots | Five9 Screenshots |