Exotel vs. Ticker

Exotel

12 Reviews and Ratings

Ticker

1 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Exotel	Score 7.2 out of 10	Mid-Size Companies (51-1,000 employees)	Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications.	$200 5 months Validity
Ticker	Score 9.1 out of 10	N/A	Communications Platform as a Service that integrate channels as WhatsApp Business API, Messenger, Instagram and more. Ideally for business of customer support, marketing and sales. Companies can automate process to personalize communications with their customers through API o webservices. Currently Ticker have integrations with HubSpot, Salesforce and more CRM. Ideal solution for customer support, marketing and sales operations that need to enhance the first contact with their target audiences.	$9.99 per month per user

Pricing

Exotel

Ticker

Editions & Modules

Dabbler: $200
5 months Validity
Believer: $500
11 months Validity
Influencer: $1000
11 months Validity
Custom: Get in touch

Advanced: $9.99
per month per user
Business: $19.99
per month per user
Enterprise: $25.99
per month per user

Offerings

Pricing Offerings
Exotel	Ticker
Free Trial
Yes	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
Yes	Yes

Entry-level Setup Fee

Optional

No setup fee

Additional Details

—

For Enterprise plan is necessary minimum user per month. It start for 5 users.

More Pricing Information

Community Pulse
	Exotel	Ticker
Top Pros	Pro Extensive training Pro Training required Pro Set up	No answers on this topic
Top Cons	Minus Decision making Minus Call forwarding Minus User experience	No answers on this topic

Best Alternatives
	Exotel	Ticker
Small Businesses	Telegram Score 8.8 out of 10	Telegram Score 8.8 out of 10
Medium-sized Companies	Telegram Score 8.8 out of 10	Telegram Score 8.8 out of 10
Enterprises	Telegram Score 8.8 out of 10	Telegram Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Exotel	Ticker
Likelihood to Recommend	9.0 (2 ratings)	9.1 (1 ratings)

User Testimonials
	Exotel	Ticker
Likelihood to Recommend	Exotel Techcom Exotel is well suited for: - Small and mid-sized Internet based businesses where it is necessary for them to have a very strong customer support team working round the clock and in different shifts. - Company making large number of calls and sending mass SMS's. They can do that on a single cloud based platform. Exotel might not be a good fit if: -it is not a call intensive business that you want to cater to. Though the setup cost is very low but it follows economies of scale i.e. more the number of calls, less will be per call cost. Incentivized TP Tanish Pruthi Marketing Associate Read full review	Securitec Ticker is an ideal omnichannel platform for customer service, marketing, and sales. In addition, it allows my business to always be connected thanks to its chatbots. But, it would lack the voice channel to have better contact with customers who are waiting for an order or who had a problem during their purchase. Incentivized RM Ricardo McCubbin Co-Founder Read full review
Pros	Exotel Techcom Affordable Solution: First and foremost the platform is very much affordable for a small start-up starting their business and want to connect with their leads and serve their clients economically. Easy to Use: Anyone can start using the platform from the Day 1. No extensive training required for it. Just integrate your phone number with the platform and solve customer problems at godspeed! IVR Set-up- Want to have different services on a single number for your Services. Set-up IVR and make your life easy. Incentivized TP Tanish Pruthi Marketing Associate Read full review	Securitec WhatsApp Multi Agent Chatbot integration Conversation routing Chat data analysis Incentivized RM Ricardo McCubbin Co-Founder Read full review
Cons	Exotel Techcom Communication Not for large companies Volume of texts Incentivized Verified User Anonymous Read full review	Securitec Sending images with chatbots App for IOS Phone calls Incentivized RM Ricardo McCubbin Co-Founder Read full review
Alternatives Considered	Exotel Techcom Exotel was selected by us because of the following reasons: -Low set-up and maintenance cost as compared to its peers. -Prompt customer service: You want to upgrade your plan or facing any issues around the platform, Exotel team is just a call away. -Call recording Quality was also better than the peers. Incentivized TP Tanish Pruthi Marketing Associate Read full review	Securitec No answers on this topic
Return on Investment	Exotel Techcom This increased onboarding efficiency to save money on startup. This saved us money by getting both services from one company. Con was price was higher than we would have liked but efficiency made up for that. Incentivized Verified User Anonymous Read full review	Securitec Savings in workers hiring Avoid customer abandonment Boost my loyalty strategy Incentivized RM Ricardo McCubbin Co-Founder Read full review
ScreenShots	Exotel Screenshots	Ticker Screenshots