Exclaimer is a provider of email signature solutions, empowering businesses to unlock the potential of email as a key digital advertising channel. With its tools, organizations can simplify the management of email signatures to deliver consistent branding, promote marketing campaigns and company news, and gather real-time customer feedback. The company recently launched its new brand to market, with a focus on aligning the brand with the company’s core values, target audiences and long-term…
$0.90
per month per user
WiseStamp
Score 6.6 out of 10
Small Businesses (1-50 employees)
WiseStamp is an email signature solution for both small and large companies. It was acquired by vCita in August 2019, and is now a vCita solution.
$1.50
per month per seat
Pricing
Exclaimer
WiseStamp
Editions & Modules
Starter
$0.90
per month per user
Standard
$1.45
per month per user
Pro
$1.75
per month per user
Basic
$1.50
per month per seat
Plus
$1.80
per month per seat
Enterprise
Contact us
per month per seat
Offerings
Pricing Offerings
Exclaimer
WiseStamp
Free Trial
Yes
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Licensing is based on the number of active mailboxes Exclaimer adds email signatures to. Subscriptions are on a monthly or annual basis. Volume and charitable discounts are available. Minimum number of users is 10 per month.
WiseStamp has 3 pricing editions. A free trial of WiseStamp is also available.
WiseStamp was difficult to configure and data took time to sync after implementation and any changes that were made. Exclaimer's management console much easier to navigate, troubleshoot, and implement
Exclaimer offered the ability to have individual users customize certain aspects of their signature (pronouns, upcoming PTO, etc) the other options we evaluated didn't have easy ways to do that. That was the main selling point.
Well-Suited Scenarios: - Large Organizations: Exclaimer streamlines email signature management for brand consistency. - Customer Feedback - Compliance Industries: Great for businesses with strict email compliance needs. Less Appropriate Scenarios: Unnecessary for organizations not to prioritise branding or feedback via email signatures.
I still receive emails from people with a simple "sent from iPhone or sent from iPad" with little to no signature built-in. While I know not everyone is adept or even interested in changing mobile/tablet settings, WiseStamp makes it easy to have a more official-looking signature, in my opinion. Just because you reply to me via a smartphone or tablet, I expect the same level of professionalism. Plus, I don't need to know what device you use to reply or initiate an email, as poor spelling or grammar are essential. Including a photo, especially with many transactions being one in which you never see the person face-to-face, adds a more human element that is really missing. Studies show that ads including a photo of a person will get greater views. I think the same goes for email signature files. My goal is that regardless if I email someone from my laptop, smartphone, or tablet, they should not know as their transactional experience with me should appear to be precisely the same.
The signature block designer is a steep learning curve, but logical once you do understand it
Submission of support tickets could be improved
In rare instances where emails are generated using a third party, there can be issues relating to the from field not being set correctly that can cause crashes.
Would love it if it were adaptable to Zoho CRM. But the HTML signature works fine for now.
Would be nice if the signature setup was more automatic. Currently, it's only really automatic on google mail. For iphone, iMail, etc., it was a little harder to set up and not as easy to update.
We are very happy with exclaimer it runs 99.9% of the time without any issues. It also very easy to use and maintain and the design team are happy to use it as its so user friendly. When compared to how much time we used to spend updating banners exclaimer saves us hours. This more than justifies the cost and when it comes to renew we wont be thinking twice about doing so
In the order that I recall the setup process: Signature templates need to be set up (attribute mapping to AD) Office 365 connector needs to be set up (global admin needed and exclaimer engineer for guidance) Signature policies need to be set up (who gets which signatures) Office membership groups need to be setup (who in the org will use exclaimer) Members need to be added to those groups (user membership) Agents need to be deployed on the end-user hosts (local agent)
It is pretty easy to use but the initial setup takes awhile to get right - some of the templates that you can use do not always work for what I had in mind - but overall and once through the initial phase it is super easy to use.
I've only had one issue in 7 years where I needed to reach out to Exclaimer for support, but it was handled quickly and resolved my issue. No messing around to provide additional information. Just a quick solution to what I was facing which resolved the issue on the first go around.
Our implementation was relatively easy as we weren't cutting over from anything. We just got the software installed, set up the file share and got active directory set up. We got exsync on a scheduled task and it just worked. We built our templates and policies and it has always been relatively smooth.
We use customer thermometer to survey our customers, it is a good product although the multi user (login) licensing is puzzling - aren't we paying for the product in terms of thermometers - why should additional logins to review the results incur a cost?
I actually haven't tried the above, but this form wouldn't let me advance without answering. I built my own signature in Gmail. It would have been fine except embedding video is really tough. I was willing to sacrifice being able to showcase books in order to show my TEDx talk link.
We used the Design Template service; this was a very pleasant experience and the design team we in constant communication with us to ensure the templates were designed exactly to our remit.
Exclaimer has allowed us to ensure that all signature data is correct - previously some users had the wrong telephone number in their email signature due to a typo, which meant lost business!
Email signatures are now an excellent marketing tool
Branding is now consistent across the board, increasing the level of trust.
I have increased my calendar bookings from outreach emails by more than 200%
It makes it easier for people to schedule time with me when multiple people are involved as they can see my availability by clicking the link.
I have had customers that have not used me for a period of time book time out of the blue by going back to one of my old emails and seeing the scheduling link there
I use the banner tool whenever there is a promotion or to promote some of my sponsor brands to my clients without them even realising they are getting "adverts"