Likelihood to Recommend As a SIEM tool for investigations, Exabeam is the best in class. The AI assigns numeric values to observed logs them presents high scores to the analyst in a simple dashboard. We can see what is a real threat and ignore so many false positives. Exabeam is the best SIEM was used from an alert fatigue perspective. The simple interface allows other teams not just InfoSec to utilize the tool; helpdesk for asset diagnoses, HR for staffing questions, etc.
Read full review QRadar is very well suited on environments where there are not multiple tenants or domains, we do have success on this kind of scenario. IBM Security QRadar SIEM is less appropriate for environments with multiple tenants, specially when each tenant represent a different End Costumer (such as for MSSP companies), those environments require a high amount of rules and building blocks replications, since each tenant will have its own "BB definitions", servers, rules exception, etc. Also, some information, such as EPS count or EPS dropped are generated by QRadar's own log sources, which takes place on default domain, therefore users associated with different domain can not have access to those logs, even when the information is related to other domain's environment. For example, even if Event Collector 1 is associated to Domain A, the log informing its dropped EPS is generated by System notification, log source that must be associated to Default domain.
Read full review Pros Fast search times, unlike other competing solutions. The ability for engineers to obtain access to the command line interface for troubleshooting, at least for on-premise deployments. License is suitable for organisations with lots of logs to ingest. Hardware required for on premise deployments is well supported. Read full review Enables identification and prioritization of vulnerabilities in IT infrastructure for corrective action. Facilitates security incident investigation and forensic analysis. Provides a real-time view of security events, enabling immediate incident response. Can integrate with external threat intelligence sources to enrich data and improve threat detection. Enables the generation of detailed and customized reports. Read full review Cons More and better drop-down menus, some items in threat hunter require you know subsets. Less dashboards, combine AA and DL without having separate logins. More complete playbooks are already built out. You have the structure set up for templates like malware and phishing, go further and completely build them out from start to finish, most companies would just use them and not personalize their configurations. Quarterly health checkup diagnostics of systems sent out to users. Read full review Need to spend more time configuring the system to properly interpret and normalize different type of data collected from multiple resources. While Rule creation QRadar uses that rules to detect security threats and generate alerts, but to creating and managing rules is bit complex & tedious work to complete. IBM Security QRadar SIEM is excellent in handling large & complex systems that requires in-depth knowledge and extensive training to configure and maintain the system which includes upgrading, optimization of performance & issue troubleshooting. Read full review Likelihood to Renew With the arrival of IBM Security QRadar SIEM at our company, we have a better vision of all the security needs that may arise, it is a very safe software to use that prevents threats from damaging our IT environment, it is impossible to change it for another software.
Read full review Usability Exabeam is very good at processing lots of logs without excessive licensing costs. It has a professional support team that's very quick to resolve any issues and provides custom parsers quickly and enables our analysts to search vast data sets without having to wait long for results to be returned. The product is getting more mature with new features every major release.
Read full review A very special system to use without problems, the process is very genuine and does not require complicated procedures.
Read full review Support Rating Exabeam Fusion has so many diffferent out reach meetings, webinars, community virtual coffees, and events that you can always stay abreast of what if happening and get new ideas for use cases. Their support actually answers their phones and can respond in chat instantly. With our cloud deployment Exabeam support teams can instantly see our systems and help us.
Read full review Customer support is Good of IBM, While Using IBM QRadar its deployment is to slow and suddenly stop working and crashed we have contacted IBM Support and Rised a Ticket within a few minute we get call back from customer support and Query Resolved by them Fast And Rapid Support of Ibm
Read full review Alternatives Considered IBM Qradar takes the best from its competitors. Reliable and stable but sometimes very expensive, the SIEM from IBM offers a wide range of scenarios in which the customers can suite and size their own infrastructures. IBM Qradar doesn't really needs to stack up againt its competitors because it already sets an example in the SIEM world.
Read full review Return on Investment Reduced time to triage alerts. Reduced number of alerts which need escalation to senior tiers. The ability for analysts to quickly run playbooks for additional information and enrichment. Ability to retain data for longer periods for forensics purposes. Improved search performance compared with other SIEM solutions. Read full review Offense investigation was really helped in tackling the incidents. It was accurate and brief The automation with IBM resilient (SOAR) was a milestone in elimination of user mistakes The X-Force threat intelligence supported us in getting the work done without any 3rd party enterprise OSINT database Read full review ScreenShots IBM Security QRadar SIEM Screenshots