Likelihood to Recommend It makes creating queries very easy for end users so not only research or technicians can do it. The availability for creating Live reports that are accessible via Excel on the network has given many of our users the ability to get the information they need in a format they can use without needing someone to translate the raw data
Read full review It is well suited for projects that are more discovery related. If this is a one-time project that we create a visual for, this would definitely make sense to use. If this is an ongoing analysis (monthly for example), we might look to another software that we would be able to automate a little further in how the visualization comes together
Read full review Pros Simple user-interface: Informer is relatively easy to learn and end users can begin running reports and creating new reports quickly. Email "burst" functionality: This feature allows emails to be sent out based on data in the report. So for example, a report could be scheduled that would email all student employment managers listing out the specific employees that report to them that haven't submitted their time sheets. Each manager would only see the rows that correspond to their email address. Analytics and grouping: Users can quickly drag columns to group and sub-total, and can use the analytics tab to get deeper insights into the data. Read full review In comparison to other tools such as GraphWiz or Circos, Gephi comes with an intuitive, easy-to-use interface that makes it easy to load your data, and quickly start building all sorts of different graphs. There's absolutely no code that needs to be written for either loading or modeling. And without downloading additional plug-ins, Gephi ships with quite a few standard graph models, as well as some "fun" extras such as the Sierpinski triangle, and a variety of force atlas types. Most of the layout types (maybe all) are highly configurable, which can make for extremely customized and unique displays of your data. Again, none of this requires the user to write any code. That said, it is possible to script custom functionality for your models, or even update the Java source code yourself, if you feel like getting technical. Gephi builds are available on GitHub, and the developers encourage people to contribute ideas, improvements, and plug-ins. There's a plug-in for Gephi that allows for streaming data to update your model. This essentially allows you to create near realtime graphs of your data in motion. This plug-in was by far the biggest reaston we invested time in the product; to create animated data visualizations without exhaustive hours in development. Read full review Cons There are a lot of reports that we have in Informer that say they have never been run, even though I know they have been run. So that makes it really difficult to determine which reports can be deleted to keep a tidy report list. The only other complaint I have about Informer is that there doesn't seem to be a properly detailed error code/message when the student information system can't be accessed. For example, I am currently trying to move Informer to its own standalone server and I get an error message saying that our license isn't valid. Informer Support sent a new license, which prompted the same message, and the only explanation they have given me is that Informer can't reach the student information system. I would think that if that were the case, the error message would say that instead of an invalid license. Read full review I (and many others) have had to expand Gephi's memory manually by experimenting with the configuration file. I'm glad it's possible, but it should be easier. Gephi sometimes crashes inexplicably and loses your work, so I have developed a habit of explicitly exporting versions of my graphs as csv's, but I think this should be handled automatically in Gephi. Because it is prone to crash, ideally, Gephi would help the user manage his/her use, by estimating processing and memory for very large tasks and prompting the user to confirm their requests before executing. Instead, I just tend to avoid certain functions. Read full review Likelihood to Renew Informer has been handily meeting most of our reporting needs, and we've created a library of hundreds of reports that are used every day. They have a terrific support service to help when you have questions, and I've found them to be great at listening to what customers would like and adding new features. They are a small company that really listens and really cares, and I've been very pleased over the past few years getting to know them.
Read full review While Gephi isn't perfect, it's a powerful tool for mathematical graph modelling that's hard to find in other products, particularly by way of its interface. It grants non-software developers access to a point-and-click way of creating accurate, beautiful visualizations that would normally take hours in other applications. The fact that it allows for live streaming data is also something that's hard to come by, at least for visualization software
Read full review Usability From the perspective of the new user and a seasoned user I would say eight would represent both parties. It presents a 'familiar' interface and easy to navigate display. Tagging is quite nice and allows for organization of reports based on those tags. These have to be monitored like anything else to keep them consistent but provides a better than average means of organizing reports.
Read full review Gephi is very intuitive and the fact that it shows its process helps the user understand what's going on. However, the animation features can really slow it down and there isn't a way to shut them off. Furthermore, the failures on saving mean you frequently have to start over. These problems disrupt the workflow and can be frustrating.
Read full review Reliability and Availability We have 10 concurrent licenses and we average between 6-8 at any given time during the day; and we host the application.
Read full review Support Rating I would have given 10 but no one and no system is perfect. The only issue with support is not the staff nor the response but the support Wiki and support pages in general run very slow at times. I believe this has been addressed by the company but the technical speed of the pages have been an issue.
Read full review Implementation Rating We bought the product on a Thursday morning, and we were writing reports on Friday afternoon. We did take about a month to manage the Mapping, Linking and Security to allow us to open it up across campus. We are now mapping from as many third-party vendors as we can to enable the creation of more ad-hoc reporting.
Read full review Alternatives Considered I have experience with Advizor AnalystX, and it was just awful. It is advertised as an interactive reporting tool, in which you can use your mouse to select and segment constituents by where they live (by clicking on a map), how much they've given to your institution, when they last gave, etc. In practice, their map feature was unusable; it's a static map image (imagine a paper map hung on your wall), rather than draggable and zoomable Google Maps, and it required hours of work to configure one map region. As far as computing constituents' giving statistics, it required way too much back-end work to build simple giving totals.
Read full review The interactivity in Gephi and the quality of the output figures are impressive. However, the selling point was the fact that we were able to link Gephi into our pipeline using Java's interface. Other products were less customizable and lacking of the sophistication Gephi provided without too much pain during the liking process.
Read full review Return on Investment We have definitely improved customer service due to better reporting using Informer. All departments are better empowered to help our students in a more timely and accurate manner. Using Informer has given us the ability to eliminate functionality within our ERP system and offload reporting to a data store instead of the transactional system. This has resulted in successfully upgrading our core systems and improved response times. Read full review I have only used the product for education purposes. I will not be the best person to provide details about ROI and business efficiency and customer service. I was personally very excited about the tool and am continuing my work on the tool. Read full review ScreenShots Entrinsik Informer Screenshots