Dovetail vs. Smartlook
Dovetail vs. Smartlook
Product | Rating | Most Used By | Product Summary | Starting Price |
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Dovetail | N/A | Dovetail, headquartered in Sydney, aims to enable the world to create better products and services through deep customer understanding. Dovetail states they empower 45,000+ people, from agencies to universities to Fortune 100 companies, to make sense of their customer research in one collaborative research platform. | $0 | |
Smartlook | Small Businesses (1-50 employees) | Smartlook is an analytics solution tool for websites, iOS/Android apps, and various app frameworks, that answers the "whys" behind users' actions. It helps users understand precisely how customers interact with website and app — watch recordings, create heatmaps, use automatic tracked events, and build conversion funnels. Data is seen on one central dashboard, which enables sharing and collaborating with colleagues. This is to support clear, data-driven decision-making for product managers,… | $55 per month 5000 sessions |
Dovetail | Smartlook | |||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | All Smartlook packages support both web and mobile app platforms. | ||||||||||||||
More Pricing Information |
Dovetail | Smartlook | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Dovetail | Smartlook | |
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Small Businesses | Smartlook Score 8.3 out of 10 | Lucky Orange Score 7.1 out of 10 |
Medium-sized Companies | Optimizely Web Experimentation Score 8.7 out of 10 | Siteimprove Score 8.9 out of 10 |
Enterprises | Optimizely Web Experimentation Score 8.7 out of 10 | Contentsquare Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Dovetail | Smartlook | |
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Likelihood to Recommend | 6.0 (1 ratings) | 9.0 (141 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (4 ratings) |
Usability | - (0 ratings) | 9.5 (75 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 8.2 (1 ratings) |
Support Rating | - (0 ratings) | 9.5 (107 ratings) |
Implementation Rating | - (0 ratings) | 7.3 (1 ratings) |
Configurability | - (0 ratings) | 8.2 (2 ratings) |
Ease of integration | - (0 ratings) | 9.1 (1 ratings) |
Product Scalability | - (0 ratings) | 8.2 (1 ratings) |
Vendor post-sale | - (0 ratings) | 9.1 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (1 ratings) |
Dovetail | Smartlook | |
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Likelihood to Recommend | ![]() Dovetail Research Pty. Ltd.
| Smartlook
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Pros | ![]() Dovetail Research Pty. Ltd.
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Cons | ![]() Dovetail Research Pty. Ltd.
| Smartlook
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Likelihood to Renew | ![]() Dovetail Research Pty. Ltd. No answers on this topic | Smartlook
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Usability | ![]() Dovetail Research Pty. Ltd. No answers on this topic | Smartlook
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Support Rating | ![]() Dovetail Research Pty. Ltd. No answers on this topic | Smartlook
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Alternatives Considered | ![]() Dovetail Research Pty. Ltd. No answers on this topic | Smartlook
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Return on Investment | ![]() Dovetail Research Pty. Ltd.
| Smartlook
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ScreenShots | Smartlook Screenshots |