Likelihood to Recommend Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.
Read full review I like the idea of being able to not only find content tailored to your team but to then be able to customize it further to meet your needs. This could be as simple as putting your logo in the training but it goes a long way toward making employees see and take the training seriously.
Read full review Pros PPT import feature is my favorite. It will let you use your existing materials without a hiccup The UI is clean and intuitive. My audience was able to use most of the features with ease All learning analytics are easy to use and analyze offline easily Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS Read full review Easy to find training modules Modules are short enough to keep user attention span Material within those modules are easy to understand The quizzes aren't stressful to the point of fearing to fail Content stays fresh, modules retire and new ones that are updated are released Read full review Cons Service and support The LMS is glitchy The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence Read full review perhaps some pre-built content packages as template starters would be helpful some better explanation of what features exist in which places and how they work content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite") more functionality to save content topics into personal collections for later use Read full review Likelihood to Renew We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.
Read full review Usability Docebo won't overwhelm you with technical jargons. If you can make a fairly good assumption from the name of the options
Read full review Easy to use for both the admins and the users
Read full review Reliability and Availability It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two
Read full review Performance Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.
Read full review Support Rating The team is prompt and knowledgeable. It would be nice to have the ability to call and talk to a real person. All problems have been resolved so far, hence no issues.
Read full review Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.
Read full review Online Training Great modules geared to adults
Read full review Implementation Rating It was goood. It required tech support from both sides but it was not hard
Read full review Alternatives Considered Easy navigation. To increase user engagement. Auto assign training.
Read full review I have not evaluated other products or platforms. KnowBe4 Compliance Plus meets my company's needs and is a great investment. I am not looking at other options as they check all my boxes and make it easy to track, deploy, and enjoy mandatory trainings to keep my company and my employees, as well as our data, safe.
Read full review Scalability We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator
Read full review Return on Investment We have many active users taking course content, which is great, but not a measurable ROI on our investment in Docebo. Read full review The time saved looking for, reviewing, distributing and tracking learning/training sessions has greatly reduced as we moved to KnowBe4 Compliance Plus Dashboard. Everything is in one place and new content comes out often. Individualized, train at your own pace, sessions have been a big plus for our employees. No more sitting in a classroom with others. They can now do it whenever it fits their schedule/workload. Read full review ScreenShots Docebo Learning Platform Screenshots KnowBe4 Compliance Plus Screenshots