DevOps board vs. ServiceNow Customer Service Management
DevOps board vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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DevOps board | N/A | N/A | $60 per month | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
DevOps board | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
DevOps board | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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DevOps board | ServiceNow Customer Service Management | |
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Small Businesses | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Service Desk (discontinued) Score 9.0 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DevOps board | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
DevOps board | ServiceNow Customer Service Management | |
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Likelihood to Recommend | DevpromSoftware No answers on this topic | ServiceNow |
Pros | DevpromSoftware No answers on this topic | ServiceNow |
Cons | DevpromSoftware No answers on this topic | ServiceNow |
Usability | DevpromSoftware No answers on this topic | ServiceNow |
Support Rating | DevpromSoftware No answers on this topic | ServiceNow |
Alternatives Considered | DevpromSoftware No answers on this topic | ServiceNow |
Return on Investment | DevpromSoftware No answers on this topic | ServiceNow |
ScreenShots |