Closely vs. Intercom
Closely vs. Intercom
Product | Rating | Most Used By | Product Summary | Starting Price |
---|---|---|---|---|
Closely | N/A | Closely is a LinkedIn automation tool used to grow a network on autopilot, bring a new perspective to a LinkedIn network, personalize campaigns with a data export tool, find new B2B sales opportunities through conversations, and send personalised messages on a large scale. Closely helps users find new leads in a click and bring, send a personalized message to all leads and to boost B2B sales. Another feature of Closely is that it can be used… | $49 per month 500 Lead Finder Credits monthly | |
Intercom | N/A | Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service. | $39 per month per seat |
Closely | Intercom | |||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Editions & Modules |
|
| ||||||||||||||
Offerings |
| |||||||||||||||
Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||||||
More Pricing Information |
Closely | Intercom | |
---|---|---|
Top Pros |
| |
Top Cons |
|
|
Closely | Intercom | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Lead Management |
| |||||||||||||||||||||
Incident and problem management |
| |||||||||||||||||||||
Self Help Community |
| |||||||||||||||||||||
Multi-Channel Help |
|
Closely | Intercom | |
---|---|---|
Small Businesses | Affinity Score 9.1 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | Intercom Score 8.8 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | DiscoverOrg (discontinued) Score 5.0 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Closely | Intercom | |
---|---|---|
Likelihood to Recommend | 9.0 (1 ratings) | 9.1 (266 ratings) |
Likelihood to Renew | - (0 ratings) | 8.9 (19 ratings) |
Usability | - (0 ratings) | 8.9 (174 ratings) |
Availability | - (0 ratings) | 9.1 (1 ratings) |
Performance | - (0 ratings) | 9.1 (1 ratings) |
Support Rating | - (0 ratings) | 7.0 (10 ratings) |
Online Training | - (0 ratings) | 8.1 (2 ratings) |
Implementation Rating | - (0 ratings) | 7.5 (5 ratings) |
Product Scalability | - (0 ratings) | 9.1 (1 ratings) |
Closely | Intercom | |
---|---|---|
Likelihood to Recommend | Closely | Intercom |
Pros | Closely | Intercom |
Cons | Closely | Intercom |
Likelihood to Renew | Closely No answers on this topic | Intercom |
Usability | Closely No answers on this topic | Intercom |
Reliability and Availability | Closely No answers on this topic | Intercom |
Performance | Closely No answers on this topic | Intercom |
Support Rating | Closely No answers on this topic | Intercom |
Online Training | Closely No answers on this topic | Intercom |
Implementation Rating | Closely No answers on this topic | Intercom |
Alternatives Considered | Closely No answers on this topic | Intercom |
Return on Investment | Closely | Intercom |
ScreenShots | Closely Screenshots | Intercom Screenshots |