Poor user management can stand between users and products. From forgotten passwords and failed account de-duplication, to broken and out-of-sync vendor integrations — there's a lot that can go wrong. Clerk is a software solution that aims to solve user management.
$0
Okta
Score 8.9 out of 10
N/A
Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.
$0
per month per user
Pricing
Clerk
Okta
Editions & Modules
No answers on this topic
Single Sign on
$2.00
Per User Per Month
Multi Factor Authentication
$3.00
Per User Per Month
Single Sign on Adaptive
$5.00
Per User Per Month
Multi Factor Authentication Adaptive
$6.00
Per User Per Month
Offerings
Pricing Offerings
Clerk
Okta
Free Trial
No
Yes
Free/Freemium Version
No
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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Best suited for - Improving the conversions and users funnel, building actionable insights for user journey, deciding the performance of features, building personalised recommendations on search results and emails. Less appropriate for - Creating automated campaigns for user targeting, triggering and creating communication flows for user engagement and product journey
We have been extremely pleased with how Okta has increased our security posture. We had an immediate need to implement MFA for our organization. We have over 30 companies under our umbrella and we were able to implement Okta in a short time with relative ease. As you can imagine, having that many companies offers unique challenges because each company isn't a carbon copy of the others. Okta offered us the granularity needed to tailor the implementation for all of our lines of business. We have a relatively small IT Department for the number of companies/employees we have. Despite the limited resources in IT, we are able to get Okta going quickly and have been very pleased with the software.
Easy to integrate - perfect solution for search and recommendations.
Allow website recommendations, website search and email recommendations, that help day after day obtain more data and use it to view the best product for every single customer.
Improving conversion rate and the quality of the customer journey on the eCommerce.
Okta has a passion to provide secure and scalable identity solution. Their passion has come across as advocacy in a way that has deepened my knowledge of the field of authentication. I took identity for granted before but after seeing features such as external authentication I know that Okta can enable my business to reach new heights
The Okta Identity Cloud advertises 4 9's of reliability and I would go as far to say that it may even do better than that. As a true Global organization that operates in just about every region of the world, we have yet to have an issue with The Okta Identity Cloud that has impacted our business operations.
The Okta Identity Cloud performance is very good and there is never any reports from the user community or from the IT administrative team of slow response or sluggishness. In addition, integrations with other systems does not slow them down and everything works seamlessly. The only other feedback is that once in a while there is a slight delay in receiving a second factor on a mobile device but this is likely due to a phone endpoint issue and not the The Okta Identity Cloud service.
There isn't a clear method to get a hold of support when trouble arises if you're on their standard plan. You can file a support ticket and they generally are responsive. I've often been able to find similar questions to the questions I've had when it comes to support in their ticket history, however, some have been closed without a satisfactory conclusion for the original poster.
The cost of the contract is much better than the competitors. Customised options and packages to select from. Others weren't providing more options basis the usage and master user roles requirements. Provided free demo to help build confidence and train the team for using Clerk tool. Clerk customer solutions team is easily reachable and helps promptly resolve any issues.
With respective to user interface and license cost, we thought The Okta Identity Cloud was better than other tools for use. Their customization of license was another reason for us to go with The Okta Identity Cloud over other tools.
Being a cloud native application, The Okta Identity Cloud is extremely scalable and easy to setup. By integrating into existing directories and applications via standard techniques and protocols, it is very easy to both initially setup and add additional users as required. Once all the necessary integrations are setup, it's a simple rinse and repeat process to onboard additional users (which can be automated with imports as well)