Likelihood to Recommend Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
Read full review HVE-VDI is well suited in just about any environment were desktops and servers need to be managed. Schools, Government institutions, Banks, Churches etc. If you are needing to run virtual desktops and just not sure on how to do so. HVE inc is for sure the company that you need.
Read full review Pros Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require. Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance. Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort. Easy to maintain and expand environments to fit business needs. Read full review Customer service is through the roof. 5-Star all the way! They keep it affordable without slacking on speed and functionality. Super fast installs and response time to your issues. Always on top of things, even sometimes before you even know you have an issue. Read full review Cons A single console to manage the environment. The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution. User profiles need improvement. They could use more stability and more functionality as well as user profile redirection. Read full review Maybe price. They do a really good job in their pricing... But sometimes it is still little about the price range for some small schools. Choosing vendors. In my area, they have partnered with a small tech company that does not have a great track record. To be able to choose who I can purchase from would be great. But, they have worked with me to help with this. Maybe easier to get onsite support. Most of the time a remote connection is how support works. To get on site is a little tough. But again, HVE has always come through. I'm just having to be very picky. Read full review Likelihood to Renew Because it has been a mainstay of our business for many years.
Read full review Usability Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
Read full review Reliability and Availability Xendesktop did a great job with HA of all the components.
Read full review Performance The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
Read full review Support Rating The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
Read full review In-Person Training I was self trained
Read full review Online Training Easy to understand and learn at my own pace
Read full review Implementation Rating Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
Read full review Alternatives Considered I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
Read full review Scalability Easily scalable
Read full review Return on Investment XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device. XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification. While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent. While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed. Read full review They have made us one of the leading schools in our area for sure. We were able to role out Texas Online State Testing with little to no problems. THIS IS HUGE!! Less downtime... Their server solutions are one of the most stable in the business. I rarely ever have server issues. When you do, you can be back up and be going in Minutes. Read full review ScreenShots