Cisco Webex Experience Management (discontinued) vs. Verint Voice of the Customer
Cisco Webex Experience Management (discontinued) vs. Verint Voice of the Customer
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Verint Voice of the Customer | N/A | Verint® Experience Management™ empowers CX Leaders to optimize customer experiences in real-time. With Verint Experience Management, companies can listen everywhere, act immediately, and analyze. Verint offers prescriptive XM solutions across Web and Mobile, Enterprise-wide, and Location-Based experiences. | N/A |
Cisco Webex Experience Management (discontinued) | Verint Voice of the Customer | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Verint Voice of the Customer | |
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Top Pros | ||
Top Cons |
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Cisco Webex Experience Management (discontinued) | Verint Voice of the Customer | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Quadient Inspire Score 9.3 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Verint Voice of the Customer | |
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Likelihood to Recommend | 9.0 (13 ratings) | 8.5 (8 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | 9.7 (2 ratings) |
Usability | 8.2 (1 ratings) | 8.6 (3 ratings) |
Support Rating | 8.2 (1 ratings) | 9.1 (3 ratings) |
Cisco Webex Experience Management (discontinued) | Verint Voice of the Customer | |
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Likelihood to Recommend | Discontinued Products | Verint |
Pros | Discontinued Products | Verint |
Cons | Discontinued Products | Verint |
Likelihood to Renew | Discontinued Products | Verint |
Usability | Discontinued Products | Verint |
Support Rating | Discontinued Products | Verint |
Alternatives Considered | Discontinued Products | Verint |
Return on Investment | Discontinued Products | Verint |
ScreenShots |