Cisco Business Edition 7000 (discontinued) vs. EasyRetro

Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.

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There's just so much versatility with Easyretro that I can't think of where it couldn't be used. If you wanted to make a collage, I guess this board would be too structured for that but for most conversations in a business that require organization, this is the best tool for the job. Where EasyRetro really shines is allowing the feedback to be anonymous (Others do as well but most of them require some kind of registration).

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Independently Invited by TrustRadius

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• The platform supports up to 5,000 users connected at the same time in voice and video calls.
• Everything is virtually deployed on Cisco servers with reliability.
• Intuitive configuration and user-friendly web interface.
• It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.

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Invited by TrustRadius (TR) on Vendor's Behalf

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• Easy Access
• Easy Setup
• Easy to Organize

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Independently Invited by TrustRadius

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• More cloud based services need to be added to the default service package.
• Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
• It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
• Call recording should be also built in.

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Invited by the Vendor

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• None. Simplicity is their strong point and they do action the suggestions from the community that garners the most votes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Anyone who has has navigated to the board knows how easy it is to use. The design is simple and the options are intuitive. People of any age can get on and understand how to use the features on this board. The simplicity drives engagement and more feedback is collected as a result.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.

EasyRetro beats out the competition by a landslide. The beginning tutorial is much shorter, easy for anyone to join, and very intuitive to continue use.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has allowed for mostly smooth communication from department to department/office to office.
• It allows for saved phone # / last contact to appear quickly.
• It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Cuts down on setup time by more than 20 minutes.
• Increased participation from 2 people to all 10 people.
• 1 second snippet for historical records.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info