Churnkey vs. Gainsight CS
Churnkey vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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Churnkey | N/A | A customer retention solution from the company of the same name in Charleston, South Carolina, featuring personalized cancel flows that keep subscribers, recovering failed payments, and informing customer-driven product development. | $199 per month | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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Churnkey | Gainsight CS | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Churnkey | Gainsight CS | |
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Small Businesses | Intercom Score 8.8 out of 10 | Intercom Score 8.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.9 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Churnkey | Gainsight CS | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (228 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.7 (25 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
Churnkey | Gainsight CS | |
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Likelihood to Recommend | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Pros | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Cons | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Likelihood to Renew | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Usability | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Performance | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Support Rating | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Online Training | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Implementation Rating | ![]() Churnkey No answers on this topic | ![]() Gainsight
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Alternatives Considered | ![]() Churnkey No answers on this topic | ![]() Gainsight |
Return on Investment | ![]() Churnkey No answers on this topic | ![]() Gainsight
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ScreenShots | Gainsight CS Screenshots |