CEEP vs. IFS Customer Engagement
CEEP vs. IFS Customer Engagement
Product | Rating | Most Used By | Product Summary | Starting Price |
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![]() CEEP | N/A | N/A | N/A | |
IFS Customer Engagement | N/A | IFS Customer Engagement is based on the mplSystems Omni-Channel Contact Centre, now owned and supported by IFS since the August 2017 acquisition. It contains workforce optimization with messaging and email support emphasizing the needs of outbound call centers. | N/A |
CEEP | IFS Customer Engagement | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
CEEP | IFS Customer Engagement | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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CEEP | IFS Customer Engagement | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Conversica Score 9.6 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CEEP | IFS Customer Engagement | |
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Likelihood to Recommend | - (0 ratings) | 8.9 (5 ratings) |
CEEP | IFS Customer Engagement | |
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Likelihood to Recommend | ![]() eBSEG No answers on this topic | ![]() IFS
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Pros | ![]() eBSEG No answers on this topic | ![]() IFS
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Cons | ![]() eBSEG No answers on this topic | ![]() IFS
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Alternatives Considered | ![]() eBSEG No answers on this topic | ![]() IFS
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Return on Investment | ![]() eBSEG No answers on this topic | ![]() IFS
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ScreenShots |