TrustRadius

CCH Axcess vs. Wolters Kluwer CCH ProSystem fx

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
CCH Axcess
Score 5.7 out of 10
N/A
Wolters Kluwer offers CCH Axcess, a modular cloud-based tax preparation, compliance, and workflow management solution.N/A
Wolters Kluwer CCH ProSystem fx
Score 8.2 out of 10
N/A
Wolters Kluwer offers the ProSystem fx Suite (also the CCH ProSystem fx Suite editions with similar capabilities), a workflow management suite with document management system for accounting firms. The solution presents centralized firm management capabilities with firm, employee and client dashboard, project and contact management, and billing / invoicing, as well as reporting and marketing capabilities.N/A
Pricing
CCH AxcessWolters Kluwer CCH ProSystem fx
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
CCH AxcessWolters Kluwer CCH ProSystem fx
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
CCH AxcessWolters Kluwer CCH ProSystem fx
Considered Both Products
CCH Axcess
Verified User
Partner
Chose CCH Axcess
I researched other products after I decided to stop using CCH. I had my faith in CCH because of Tax. Realized that they are good at Tax doesn’t mean they are good at others after almost two years with the Axcess products.
Wolters Kluwer CCH ProSystem fx

No answer on this topic

Top Pros
Top Cons
Best Alternatives
CCH AxcessWolters Kluwer CCH ProSystem fx
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Vertex
Vertex
Score 8.3 out of 10
Vertex
Vertex
Score 8.3 out of 10
Enterprises
Vertex
Vertex
Score 8.3 out of 10
Vertex
Vertex
Score 8.3 out of 10
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User Ratings
CCH AxcessWolters Kluwer CCH ProSystem fx
Likelihood to Recommend
1.4
(5 ratings)
7.5
(3 ratings)
User Testimonials
CCH AxcessWolters Kluwer CCH ProSystem fx
Likelihood to Recommend
Wolters Kluwer
If you have a pro that uses the software then you should be fine. If you are using the software and need any support from THEIR customer support people or dedicated rep, be prepared to be frustrated! Horrible Customer Service but it is due to Wolters Kluwer not caring and purchasing various tax products but not having the ethics to make sure they are properly trained or overwhelmed
JB
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Wolters Kluwer
It does well with preparing tax returns once all the updates are in. It does a good job of providing report creation flexibility. Their multiple applications communicate well with each other. The Engagement module which is designed for audits needs improvement. So does their Scan module which is designed for document management.
Verified User
Anonymous
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Pros
Wolters Kluwer
  • Customer Service
  • Organization
  • Knowledge
Justin Gipp | TrustRadius Reviewer
Justin Gipp
Senior Accountant
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Wolters Kluwer
  • Easy to use platform
  • Document retention accessibility
  • Digital library to prevent duplication of work
AB
Andrew Bogren
Audit Manager
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Cons
Wolters Kluwer
  • Billing issues.
  • Customer service.
  • Deceptive information provided when placing order. Then turn around and said that’s not right.
  • Ability to listen to customers.
  • Sales rep doesn’t know what client ordered.
  • Reps who don’t care.
Verified User
Anonymous
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Wolters Kluwer
  • Sometimes opening the Document program can be slow--I have to be patient.
  • Lots of options and commands, takes some time to get used to and master the programs.
Verified User
Anonymous
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Alternatives Considered
Wolters Kluwer
Customer service is horrible for Axcess and getting bad for ATX. Wolters Kluwer has purchased these software products
JB
Read full review
Wolters Kluwer
We use Thomson Reuters suite for payroll purposes but they do offer the same services as Wolters Kluwer does. I have heard from companies that do use Thomson Reuters tax and they are happy with it. As mentioned, I was not present at this firm when CCH was purchased so I am not sure if any comparisons were done between the two
Verified User
Anonymous
Read full review
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