Bucher + Suter vs. Sprinklr Service
Bucher + Suter vs. Sprinklr Service
Product | Rating | Most Used By | Product Summary | Starting Price |
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Bucher + Suter | N/A | German company Bucher + Suter offers a suite of Cisco focused CRM connectors and tools for improving contact center operations, including agent and supervisor desktop technology, as well as the TAO and Fusion products for Cisco Finesse, to drive agent productivity. | N/A | |
Sprinklr Service | N/A | Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables customer and agent experience across 30+ digital, social and voice channels, and delivers real-time insights. Enables customers to interact with a brand on their preferred channel for consistent brand experience. Empowers agents with unified/360 customer view and recommends the most relevant responses with AI to improve agent productivity and experience.… | $249 per month per seat |
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | Omnichannel Automation, AI and Insights Reporting | ||||||||||||||
More Pricing Information |
Bucher + Suter | Sprinklr Service | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Bucher + Suter | Sprinklr Service | |
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Small Businesses | CloudTalk Score 9.4 out of 10 | CloudTalk Score 9.4 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Bucher + Suter | Sprinklr Service | |
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Likelihood to Recommend | - (0 ratings) | 8.4 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 7.5 (7 ratings) |
Usability | - (0 ratings) | 8.0 (3 ratings) |
Availability | - (0 ratings) | 9.9 (3 ratings) |
Performance | - (0 ratings) | 9.9 (3 ratings) |
Support Rating | - (0 ratings) | 9.1 (10 ratings) |
In-Person Training | - (0 ratings) | 10.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Bucher + Suter | Sprinklr Service | |
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Likelihood to Recommend | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Pros | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Cons | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Likelihood to Renew | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Usability | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Reliability and Availability | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Performance | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Support Rating | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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In-Person Training | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Implementation Rating | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Alternatives Considered | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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Return on Investment | ![]() Bucher + Suter No answers on this topic | ![]() Sprinklr
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ScreenShots |