Bitrix24 vs. KROCK

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bitrix24
Score 7.9 out of 10
N/A
Bitrix24 is a local-hosted or cloud-based social intranet and project management platform that also contains core HR (HRMS) and CRM features. Bitrix24 also provides time management services and employee self-service.
$49
per month 5 Users
KROCK
Score 10.0 out of 10
N/A
KROCK is designed to help users manage creative projects effectively and painlessly. Krock offers tools for creative teams to manageme the review and approval process: build project pipelines assigns teammates for different tasks within different projects create storyboards share different types of files add visual comments on any media files create a limitless number of…
$0
per team
Pricing
Bitrix24KROCK
Editions & Modules
BASIC
$49.00
per month 5 Users
STANDARD
$99.00
per month 50 Users
PROFESSIONAL
$199.00
per month 100 Users
Enterprise
$399.00
per month 250 Users
Enterprise 250
$399.00
per month 250 Users
Enterprise 500
$639.00
per month 500 Users
Enterprise 1000
$799.00
per month 1000 Users
Trial
$0
per team
Plus
$69
per team
Pro
$99
per team
Solo
9,99
per user
Enterprise
Custom
per team
Offerings
Pricing Offerings
Bitrix24KROCK
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPrice per month when paying for 1 year.Save 20% on any plans, when you choose annual billing
More Pricing Information
Community Pulse
Bitrix24KROCK
Top Pros
Top Cons

No answers on this topic

Features
Bitrix24KROCK
Project Management
Comparison of Project Management features of Product A and Product B
Bitrix24
8.5
23 Ratings
8% above category average
KROCK
-
Ratings
Task Management8.323 Ratings00 Ratings
Gantt Charts7.018 Ratings00 Ratings
Scheduling9.720 Ratings00 Ratings
Workflow Automation8.420 Ratings00 Ratings
Mobile Access8.722 Ratings00 Ratings
Search9.020 Ratings00 Ratings
Visual planning tools8.620 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Bitrix24
8.5
23 Ratings
6% above category average
KROCK
-
Ratings
Chat9.422 Ratings00 Ratings
Notifications9.223 Ratings00 Ratings
Discussions7.122 Ratings00 Ratings
Surveys8.715 Ratings00 Ratings
Internal knowledgebase8.419 Ratings00 Ratings
Integrates with GoToMeeting8.38 Ratings00 Ratings
Integrates with Gmail and Google Hangouts9.012 Ratings00 Ratings
Integrates with Outlook8.011 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Bitrix24
7.9
24 Ratings
0% below category average
KROCK
-
Ratings
Versioning8.420 Ratings00 Ratings
Video files7.017 Ratings00 Ratings
Audio files7.116 Ratings00 Ratings
Document collaboration8.224 Ratings00 Ratings
Access control9.422 Ratings00 Ratings
Advanced security features8.319 Ratings00 Ratings
Integrates with Google Drive7.016 Ratings00 Ratings
Device sync7.919 Ratings00 Ratings
Best Alternatives
Bitrix24KROCK
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Troop Messenger
Troop Messenger
Score 9.8 out of 10
Asana
Asana
Score 8.5 out of 10
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HCL Connections
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Score 9.0 out of 10
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Score 8.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Bitrix24KROCK
Likelihood to Recommend
9.3
(24 ratings)
10.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
8.9
(11 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.4
(9 ratings)
10.0
(1 ratings)
Online Training
9.0
(1 ratings)
-
(0 ratings)
Product Scalability
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Bitrix24KROCK
Likelihood to Recommend
Bitrix24
Bitrix24 is highly beneficial for teams that are geographically dispersed or working remotely. Its real-time communication tools, including instant messaging and video conferencing, enable seamless collaboration regardless of physical location. The centralized document management feature ensures that team members can easily access and collaborate on shared documents from anywhere, facilitating efficient teamwork in a remote or distributed environment.
Read full review
KROCK
I would recommend KROCK to those in the creative industry who struggle with keeping client communication neat, missing deadlines, and spending too much time on project management rather than focusing on their result. KROCK is a good backend system for the creative process.
Read full review
Pros
Bitrix24
  • Huge opportunities for customization, integration with other services. Easy search for solutions to setup questions.
  • The ability to write letters directly from the system with the help of a binding for working mail.
  • The presence of an application for Android. This helps to get access anywhere.
Read full review
KROCK
  • Good usability--for clients, the team, and freelancers
  • The feedback feature is useful--it reduced client communication errors substantially
  • Provides transparency and insight into the work process for my clients
  • Ability to create different versions and present each of them to the clients
  • Relevant step sequence and project dashboard
Read full review
Cons
Bitrix24
  • It's user interface can use some work. Although it doesn't take as long as some other software to learn, there is still a bit of a learning curve when it comes to day to day usage.
  • Bitrix offers a lot of features. It would be nice to have those features laid out in an easier-to-read layout, versus the long list at the side of the page.
  • It's mobile app functionality is quite limited. It can be difficult to work with other team members, solely off of their mobile app.
Read full review
KROCK
No answers on this topic
Likelihood to Renew
Bitrix24
It has become the central nervous system of the business and has constantly proven to be of value. We are not just renewing but might even upgrade to advanced Bitrix24 plans and will be adding more user licenses in the next 3 months. Bitrix24 has a sharper learning curve initially. However once it is surpassed, it opens doors to a range of creative deployment strategies
Read full review
KROCK
No answers on this topic
Usability
Bitrix24
It is a time-saving CRM that will help save time by using one application for all your business needs. Our brain sees colors, images, drawings, it is very visual, and so is Bitrix24. You can plan visually and easily see how everything is progressing. It has tasks, projects management, chat and video, CRM (as you know), visual staff structure, calendar, shared drive, mobile app. You can't ask for anything better out on the market for what you get with their free version and also their step-up plan is $20/month, all the way up to $200, they have a plan for your business. Get your free account and try it out for a few weeks.
Read full review
KROCK
No answers on this topic
Reliability and Availability
Bitrix24
I can't recall any instance of unplanned outages over the past 1 year of use. Likewise for application errors. However note that, advanced users will have a learning curve
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KROCK
No answers on this topic
Performance
Bitrix24
Technical performance is 10/10 so far. Cannot comment about integrations since we currently haven't tested those
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KROCK
No answers on this topic
Support Rating
Bitrix24
The absolute worst! Your only contact method is via the paid version and via a chat window. They will take days to answer and when they finally do answer, they will provide nothing but a half baked canned help file.
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KROCK
There is an online support chat available. And the KROCK team reached out to me for detailed feedback on the platform and suggestions for improvements, which is truly considerate of them. They are always very kind, positive, and easy to ask for help, which is a pleasure.
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Online Training
Bitrix24
Overall the training was very comprehensive. The trainer did provider necessary additional reading materials as well. However the general approach at Bitrix24 is to divert users to self-help documentation and videos. It is recommended that atleast 1-2 personnel in the organization be "Bitrix24 experts" so that lower phases of training requirements are covered internally itself. Also the best part about Bitrix24 is that not all users need to go very deep while using it. We have multiple counsellors who started using it on day 2 without any major hiccups
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KROCK
No answers on this topic
Alternatives Considered
Bitrix24
In fact, I use both, but in different ways, monday to control the internal agenda, Bitrix for all other parts within the company, such as task control, chat with employees and with calendar also for control in two systems. Bitrix is ​​more complete and has many more features, but its purpose is also different from monday.
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KROCK
Easier to use for our clients, which is important, as many of our clients only use the application for a short time and don't care to invest too much time or energy to learn the features. It has a clean and reliable dashboard and overall user interface.
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Scalability
Bitrix24
The scalability and reliability is almost 9.5/10 to be honest. We istarted with Bitrix24 for just 2 functions and now have expanded its usage to 2 more. In terms of users, every full-time employee (FTE) now uses Bitrix24 without fail. We are also working on giving limited/partial access to external service providers
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KROCK
No answers on this topic
Return on Investment
Bitrix24
  • It definitely has a positive impact as it helps with collaboration and improves data health.
  • Overall it reduces time and speeds up the processes and helps achieve more in the less time.
  • It has helped target the right customers and the success ration or the success rate has gone up when we have sent out marketing campaigns.
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KROCK
  • Saves a lot of time in communication, documentation, and project management
Read full review
ScreenShots

Bitrix24 Screenshots

Screenshot of Bitrix24 Video Call.Screenshot of Bitrix24 Unlimited CRM.Screenshot of Bitrix24 Tasks.Screenshot of

KROCK Screenshots

Screenshot of Build a custom pipeline for every project you manage, using a visual board with all the steps, assignees, due dates, and deliverables.Screenshot of Visualize everything in one place: deadlines, team progress on every task, and client reviews.Screenshot of Keep up with all the workload and adjust your schedule. Work better, deliver faster.Screenshot of Tap on an image or video and share your comments with your team or client.Screenshot of Forget about an endless thread of emails and messages from your clients and team members.Screenshot of Create limitless workspaces for different teams and clients. Get invited to someone´s workspaces as a member or freelancer.