Bambuser vs. Brightcove

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Bambuser
Score 5.7 out of 10
N/A
Bambuser’s Live Video Shopping technology aims to drive customer engagement and sales for some of the world’s largest brands and retailers. The streaming solution supports One-to-One, One-to-Many shopping experiences, and Bambuser offers a Live Streaming SDK to build the service into one's own app.N/A
Brightcove
Score 8.8 out of 10
N/A
Brightcove Video is a video hosting and publishing solution. The company also provides a cloud media processing product called Zencoder.N/A
Pricing
BambuserBrightcove
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
BambuserBrightcove
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
BambuserBrightcove
Top Pros
Top Cons
Best Alternatives
BambuserBrightcove
Small Businesses
IBM Video Streaming
IBM Video Streaming
Score 9.9 out of 10
IBM Video Streaming
IBM Video Streaming
Score 9.9 out of 10
Medium-sized Companies
IBM Video Streaming
IBM Video Streaming
Score 9.9 out of 10
IBM Video Streaming
IBM Video Streaming
Score 9.9 out of 10
Enterprises
IBM Video Streaming
IBM Video Streaming
Score 9.9 out of 10
IBM Video Streaming
IBM Video Streaming
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BambuserBrightcove
Likelihood to Recommend
9.0
(1 ratings)
8.0
(16 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(13 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
4.0
(2 ratings)
User Testimonials
BambuserBrightcove
Likelihood to Recommend
Bambuser
I think Bambuser is well suited in a scenario when there are specific trends in the fashion and cosmetics industries about a product and people want to know what the hype is about, streaming videos about such products give a clarity of the product and a good decision making ability to the users to buy it or not
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Brightcove
It works very nicely for our company site because it can easily and seamlessly embed into the site and email HTML pages. It also has picture in picture, sharing, closed captioning (CC) as basic functions. It will also show the time of the video. Because these are short-term-use videos or might get updated frequently and also are just targeting a specific audience, being able to hide or not able to show the number of views or date published (unlike YouTube) actually helps us.
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Pros
Bambuser
  • Stream Live video and lets users shop online live!
  • add to cart functionality
  • redirects to the brand's page once added items to the cart
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Brightcove
  • Ability to easily output a JSON response for requested video data. This makes it easy to work with Brightcove as partner.
  • The read APIs are very flexible and can the output can be easily customized using cgi args. This provides great customization of the output and sorting and filtering mechanisms to find the videos you're looking for.
  • The ability to add captions to videos is good, especially with the regulations requiring video captioning. DFXP support works great as long as the player is given the exact XML format it is looking for.
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Cons
Bambuser
  • have not yet experienced one-to-one shopping experience, good feature for introverts
  • chat with sales expert live on brand websites
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Brightcove
  • The code for customizing the video player can be made easier, I think it still uses BEML code.
  • Easily accessible ready made code will help users like me to implement a cool looking player.
  • I would love to implement Brightcove video cloud on most of the projects that I work on and I see we could use it in so many different ways but pricing is not easily available on the website.
  • Again if I could work with someone to price for small, medium and large businesses that would be great.
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Likelihood to Renew
Bambuser
No answers on this topic
Brightcove
It took quite some time to upload and organize our video library. The amount of time it would require to relocate all this information outweighs any negative aspect I personally have with the experience. They have been pretty good to work with and from speaking with my Brightcove rep, I know some of the issues I have listed are currently being addressed and tested for future releases.
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Usability
Bambuser
No answers on this topic
Brightcove
Very usable! I don't see any major flaws
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Support Rating
Bambuser
No answers on this topic
Brightcove
We are notified often of downtime, and I have not heard from a support rep for over a year. It really makes it hard to learn what new things are coming out and how we can take our video to the next level when there is no contact from the team on a regular cadence.
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Alternatives Considered
Bambuser
Used the Douglas live streaming feature many a times, very very similar experience and not much of a difference, but like the fact that Bambusers streaming is smoother, would love to see Bambusers live stream on many brands as well as other 1-1 features which help the introvert shoppers like me
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Brightcove
Marketing department favors it because EVERYONE uses YouTube. Overall, YouTube offers decent features and functionality. But Brightcove offers the ability to brand and style players, and control what our users see (and so much more) and YouTube does not. For instance, on YouTube, users are presented with other videos (which could contain competitor videos).
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Return on Investment
Bambuser
  • For me: as a shopper I have purchased an item that was worth the hype, so its good
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Brightcove
  • Again, there has been a huge cost savings which significantly improved our ROI
  • There has also been less time spent on learning new technologies and training additional staff on maintaining a video server.
  • Less time spent on the previous two points has allowed me to focus on other areas within the department that needed improvement.
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ScreenShots

Brightcove Screenshots

Screenshot of Go beyond tracking plays and impressions and fuel your programs with video engagement data that signals who is getting the most value from your content.Screenshot of Deliver interactive video on-demand and live experiences - chat, polls, click to purchase, sentiment, quizzes, branching journeys, and more - that increase engagement, provide more data on your audiences, and turn viewers from passive observers to active participants.Screenshot of Deliver live and on-demand video experiences that are easy to create and manage from a single platform. Orchestrate rich, beautiful experiences that promote your brand and your content and keep audiences engaged with interactive elements.Screenshot of Start to think of your video content as your greatest asset for connecting with every audience on any device, whether it's web, mobile, or connected TVs. Reach all your audiences, including customers, prospects, partners, teams, anyone and everyone!Screenshot of Understand audience engagement to inform content strategies and audience preferences to ensure you’re delivering the best streaming video experiences possible.