BambooHR vs. Zoho People

Specifically for Mexican companies, it presents a particular challenge for the platform when trying to comply with Mexican laws and their processes. This includes requirements such as the expiration of vacation days, payroll regulations, mandatory employee benefits, and other legal stipulations. Ensuring adherence to these complex and detailed legal requirements adds an additional layer of difficulty in customizing the platform effectively for the Mexican market.

Incentivized

Zoho People is well suitable in both Remote & work location setups, It will reduce the time for senior management to track their attendance and other activities. It helps a lot in getting the info of their colleagues. Able to request for leave and get approval at the same place and the interesting thing is no need to note it down as it will automatically fall to the respective employee's attendance tracker. It is well useful in remote settings. This is the problem we faced and Zoho People is the solution for us.

• The Applicant Tracking System is pretty good. Has a couple flaws but over all it's a really great module.
• The HR management system works really well and we love how much we can customize things we need.
• The Reporting feature is one of my favorite things about BambooHR. I can create any report I want and I love that.

Incentivized

• Zoho People is an exceptional software to improve the effectiveness of your team's communication.
• Easy check-in for my team, Seamless Trackers for Leave, Time, Attendance, Performance.
• Compensation and many others.

Incentivized

• The performance feature is a little clunky and not adjustable, so I would love to have more customizable options.
• When a candidate signs an offer letter, it would be great if it could show up under the documents tab. Right now, it gets a little buried.

Incentivized

• Customer Support- Occasionally support response to questions can take a bit to get to the root issue, which can be frustrating from the technical side of running the system. However, the 24/7 availability is great.
• Onboarding Features- Could use some improvements. Not as expansive as other Zoho People features.

Incentivized

There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.

Incentivized

BambooHR is so easy to use! And if you ever have a question, you can go straight to the help section with easy to navigate articles and even training videos! Chat is also available most general working hours and I never have to wait long! BambooHR is very much set to mimic the social media platforms we are all very used to in today's world.

Incentivized

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

Incentivized

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

Incentivized

I have had a pleasant experience with BambooHR. Customer service was easy, and I answered my questions quickly when I was new to the platform. I have never had a bad experience with Bamboo or the customer care team. There's not much else to say other than that I am pleased.

Incentivized

I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

Incentivized

As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!

Incentivized

We implemented bambooHR in Fall, 2023 then implemented Payroll 1/1/24. A vital piece of information was not known or missed in that we are exempt from State Unemployment Tax and have a Reimbursement Set-up, so bambooHR did not send Payroll Reports to the State. Those reports need to be sent regardless if we are exempt or not.

Incentivized

When reviewing which HRIS to go with, BambooHR came out on top for a few reasons. One was the cost compared to others and what you get for that cost. It saved the company money versus what we had, including Lever, ADP, Calamari, etc., and condensed it into one system. Next, the UI/UX is great and easy to use, even for those who haven't seen BambooHR before. Lastly, the support, both in implementation and during my time as a customer, has been exceptional, even when the answer isn't what I am hoping for.

Incentivized

We only use Zoho People because it is part of our Zoho One suite. We originally used Zenefits, which was great for hiring/onboarding, and we currently use Employee Navigator to manage benefits and PTO, which is much easier to use than Zoho People. As of now, Zoho People is very buggy when it comes to managing PTO and there is currently no real benefits management or onboarding process that's easy to use.

Incentivized

Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

Incentivized

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

Incentivized

VERY professional!

Incentivized

• Improved Onboarding process, saved time with pre-loaded forms like I-9s
• Tracked clocking, gave accurate info about time worked for non-exempt
• Allows hiring multiple candidates through one requisition - saving time on reposting positions that we decided to hire more people for

• For us, the time/attendance tracking function of Zoho People has done a lot to increase accountability for scheduling and attendance. Since we are a volunteer staff, scheduling can be difficult, and this has made it so much easier to quantify and track everyone's weekly time commitments.

Incentivized