BambooHR® vs. Resourcing Pod

BambooHR is well suited for smaller organizations that need a comprehensive tool for organizing and executing their basis HR processes. BambooHR is extremely intuitive and easy to use, and of leveraged properly, it can be a great place to disseminate information amongst remote teams. BambooHR is affordable and scalable as your business grows, with several add-on features available to make this HR tool even more of a one-stop-shop. Add-ons can be expensive across larger teams, so it is extremely important to assess which features are priority before enrolling in the service. BambooHR has a large library of self-help documentation to enable autonomous use of the application.

Incentivized

• I have contacted Customer Service several times and everyone I have spoken to has been amazing. I always get my questions answered in a friendly, professional and efficient manner.
• BambooHR is extremely user-friendly and easy to navigate.
• I love that I can customize certain features according to our company's needs.

Incentivized

• Notices for approving hours don't always coincide with pay periods well.
• Payroll reports are by pay period without the ability to combine hours, etc. into a monthly report.
• There is not an easy way to fix payroll errors. Must get it right the first time.

Incentivized

There's nothing wrong with this platform. I would recommend it to any business starting with more than 10 employees. I will continue to use the program for as long as I need to, hoping they continue being tremendous and finding other ways to incorporate more technology.

Incentivized

I love what this application has to offer. It is extremely easy to use and has made things a lot more organized. I mostly use my Bamboo application to track employee birthdays and anniversaries. I can also research files that I need from human resources and find paycheck stubs.

Incentivized

Yes, there is a huge team in the back of the online platform or it looks like it because I have never been left without an answer when I have a question or waiting from a response on my chat .... There must be a huge team, this is so great and I always seem to have someone that is very knowledgeable too. So many times in the past I had to leave with customer service that would connect you with someone else because of the expertise, here everyone seems to be some kind of an expert in the HR function.

Incentivized

I love BambooHR. Reports are easy to run and download and it usually covers any types of requests I get from the management team. You get excel or .csv downloads/reports and it is fast and simple, not too crowded so it is easy to read through. We don't integrate the tool yet but again, soon we will. we just did not had the time to utilize it yet but that's the plan.

Incentivized

BambooHR support is very responsive, which I appreciate. They really aim to provide the answer on the first attempt, and if they have clarifying questions, they dive right into them to assist and fully come to a conclusion. If there is no solution to your roadblock, they will submit or ask you to submit a product enhancement request for consideration.

Incentivized

I didn't have in-person training besides teaching my managers how to use the program. However, I couldn't omit this question (maybe a system glitch).

Incentivized

As far as I can recall, everything went well with doing it online and got questions answered. Was thankful to work with a dummy file to get used to some practices prior to getting our own domain within bamboo to then place our personnel information in the system, this helped a lot!

Incentivized

BambooHR's initial implementation team was amazing. We loved having a dedicated person we could call, email or speak to during the entire process. I feel that's so important when you are new to a software. Our process was time consuming, but well worth the final product.

Incentivized

I felt Bamboo HR was what we needed for our company. Other HRIS systems didn't give me the care and dedication I have gotten from Bamboo. It was almost like I was another notch in their belt. Bamboo has always made me feel like I came first...like I was their only customer!

Incentivized

Since my organization has dropped with employees, I always find ways to reduce costs. I thought there would be a cheaper option, but I was glad that my package included a lot for the price, and downgrading would cost more. The rep could have let me downgraded and taken me to a higher package. I am thankful that didn't happen.

Incentivized

There is so much you can do with this platform, it is incredible and so welcoming. We don't utilize it 100% yet just because we are growing and the HR team has not been able to concentrate on other areas offered to us but but we will soon. Which is also why we got the product, specifically because what BambooHR can do to help us meet our growing business needs.

Incentivized

VERY professional!

Incentivized

• Gave more time back to HR, Directors, and Managers by providing options for easy reports and a place to have all the information.
• PTO! This has given so much time back to accounting as they no longer have to manually calculate PTO and it's also allowed our team to feel more comfortable to take time off by having an official way to ask off and see what their balances are.
• Onboarding and offboarding: this has helped HR with the many many tasks of helping team members come onboard as well as when they leave a company.
• Professionalism: the ability to create forms and has stepped up our game for new hires and even tracking things we have needed our team to fill out!

Incentivized