Likelihood to Recommend Well suited: - I use it for on premise and cloud backup and recovery and it is excellent for this job. - I also experiment with different hypervisors and till now Bacula seems to work with all of them - Security is really important for me as I had many bad experiences in the past and Bacula solution makes me totally confident. Less appropriate - You need to be experienced Linux user, I had to learn few more things in system to make the best use of it. - It's definitely designed for scalability and bigger companies than mine
Read full review The product can be run on-premises or in the cloud. It is a fantastic option to reduce the size and storage requirements of backup jobs. If your backup system can already produce a reliable reduction in storage up to 75% then I would say the QoreStor appliance would be irrelevant in your case. It does not perform backups itself. It is simply an extra step to reduce size, encrypt and offload backups to the cloud. this reduces the load on a backup system to handle other tasks while the QoreStor takes over.
Read full review Pros Bacula has great plugins that work very accurately Bacula is very simple to use, with a user-friendly web interface that facilitates operation. Bacula performs the backups very accurately which is clearly noticed when a restore is performed Its ease of use helps in training new support team members Read full review Deduplication Compression Cloud Connection Replication Read full review Cons Our team always points out the same problems, I believe that, today, is our biggest complaint: The interface (both graphical and the CLI) still needs improvement. There is no mobile app to manage backups and restores from smartphones Manual installation is time consuming. Marcelo Santos Infrastructure, Networks and Telecommunications Coordinator
Read full review Disaster recovery from a populated cloud bucket needs improvement It would be nice to have some limited integration into the KACE SMA product The appliance is low resource use and virtual, but better access to system settings would be nice. Read full review Likelihood to Renew Easy to use, proactive and effective customer support, and simple deployment method. The high configurability is what makes this tool so effective for my organization - at no point do I have any issues of trust as to the restorability of a fileset. The GUI provided gives clear actionable reports as to the effectivity of the jobs performed.
Read full review Usability This is a hard question. Usability for whom ? For someone who is very comfortable at the command line and willing to put in the time to learn Bacula Enterprise's configuration syntax, it's very usable. Just don't expect to be an expert immediately.
Read full review Reliability and Availability Bacula Enterprise is always available when we need it, both the backup solution and system support
Read full review Performance Operation in the Bacula system has a light and fast interface and reports are generated almost instantly. Perhaps if Bacula is integrated with other solutions it may lose some performance
Read full review Support Rating They're excellent, fast to respond and knowledgeable. I can't fault the support provided at all. On every occasion that we've had a need to contact them during our evaluation, installation, and use of Bacula Enterprise, they've always given us the help that we required. The responses they provide are detailed and we always feel that they've taken the time to read and understand our issue and give a full and personalized answer.
Read full review The support team is the main reason I am sticking to Quest/KACE products. They are stellar to work with and always responsive when I need help. The team listens to the user's recommendations for added features and tends to add the ones that really have merit. Support is everything when it comes to working with such a company
Read full review In-Person Training The professor understood the tool very well, it was a fact that he had mastery over the system and knew what he was talking about, clearing up all doubts and passing on all the necessary knowledge so that we could handle Bacula Enterprise in our organization.
Marcelo Santos Infrastructure, Networks and Telecommunications Coordinator
Read full review Implementation Rating Bacula Systems and especially Bacula Brazil were extremely attentive and served us very well, making all implementations or changes work perfectly
Read full review Alternatives Considered I used CTERA almost from the time they started up. In short, it was very easy to use but configuration was limited; and in the end the agents were troublesome and I could not restore files. They had one person on staff who was terrific with tech support, when he left support became difficult and I lost confidence. Acronis was my first experience with a bare-metal recovery operation and it was terrific. Really saved the day. I would still be using it except the licensing was difficult and expensive and the software wasn't Linux friendly.
Read full review When I evaluated the Dell system it was an entirely new server on-site, with licensed levels of inlocking the storage it had on board. For a smaller organization, the Dell system was not cost-effective with a large upfront payment, and additional hardware to manage on-site. The QoreStor system was a virtual machine that could pop into my current system and just use allocated storage already in place. In addition, the upfront cost was dramatically less than the Dell option and no additional hardware
Read full review Contract Terms and Pricing Model Regarding contracts, negotiations were extremely accessible and clear in every sales model offered.
Read full review Scalability Bacula provides intelligent scalability by expanding backups across multiple environments, data backup, Oracle, virtual machines, Office365, cloud...
Read full review Return on Investment Our Disaster Recovery policy in regards to backups and archiving is made possible because of our use of Bacula Enterprise. TCO is very low as the yearly subscription is very competitively priced. Management of the software is very low so we don't have to spend hours maintaining our backups. Read full review Dramatically decreased cloud storage costs Backup Jobs take less time on the Backup system An additional level of backup and encryption Read full review ScreenShots