Ardexus CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ardexus CRM
Score 8.1 out of 10
N/A
Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A
Pricing
Ardexus CRM
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Ardexus CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ardexus CRM
Considered Both Products
Ardexus CRM
Chose Ardexus CRM
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets …
Features
Ardexus CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Ardexus CRM
8.1
1 Ratings
4% above category average
Customer data management / contact management10.01 Ratings
Workflow management7.01 Ratings
Territory management7.01 Ratings
Opportunity management7.01 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings
Interaction tracking10.01 Ratings
Channel / partner relationship management6.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Ardexus CRM
9.0
1 Ratings
16% above category average
Case management9.01 Ratings
Call center management9.01 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Ardexus CRM
8.5
1 Ratings
10% above category average
Lead management9.01 Ratings
Email marketing8.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
27% above category average
Custom fields10.01 Ratings
Custom objects10.01 Ratings
Platform
Comparison of Platform features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
28% above category average
Mobile access10.01 Ratings
Security
Comparison of Security features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
18% above category average
Role-based user permissions10.01 Ratings
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Ardexus CRM
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User Ratings
Ardexus CRM
Likelihood to Recommend
8.0
(1 ratings)
Usability
9.0
(1 ratings)
Support Rating
8.0
(1 ratings)
User Testimonials
Ardexus CRM
Likelihood to Recommend
Ardexus Inc.
It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
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Pros
Ardexus Inc.
  • Integrates well with Lotus Notes
  • Integrates well with Outlook
  • Is IBM-based
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Cons
Ardexus Inc.
  • UI is very basic
  • NO themes options in web mode
  • NO Call option online
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Usability
Ardexus Inc.
Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
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Support Rating
Ardexus Inc.
Actually, I never had to use support during all this time.
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Alternatives Considered
Ardexus Inc.
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
Read full review
Return on Investment
Ardexus Inc.
  • Increased per person productivity
  • Saves time when compared to doing it manually
  • It makes data easily retrievable
Read full review
ScreenShots