Amazon Chime vs. Blueface

Amazon Chime is well suited for online video and audio meetings, IMs, and conducting training sessions using a whiteboard. It can be integrated well with Google Calendar and Microsoft outlook. With Amazon Chime mobile app you can attend meetings on the go as well. Meetings can be locked so that only legitimate participants can join the meeting. Amazon Chime is less suited in case you want meeting transcripts as well for your meetings. Given that Amazon Chime is not used by a larger audience so your client or customer may face some difficulties in join the meeting or accessing some of the features of the Chime.

Incentivized

For
the sake of compliance and training, you can record your conversations and
store your customer communications.



You
could have full control over all websites connected to your business phone
account.

Thanks
to the program's corporate directory feature, you can access a contact database
with click-to-call capabilities available online

Incentivized

• Chat tools, video calls, on spot meeting invite[s] easy to create and use.
• Ability to record any meeting and automatically downloads the meeting recording after ending the meeting.
• UI is clean and easy to navigate around Amazon Chime.
• Ability to invite outside guests easily using Amazon Chime without any issues.

Incentivized

• You can control your calls, wait, hang up, transfer, intercept, and park for a better client experience without being bothered.
• You can control and keep an eye on calls from your preferred users and groups by personalizing your display.

Incentivized

• More simplified dial-in numbers. The PIN for our conference line is long and easy to mistype.
• You do not have to download the Chime app in order to join a conference, but if you want to do anything beyond join (schedule a conference, participate in a group chat, control participants), you have to have the app downloaded and installed. The app that you have to download in order to launch a conference is a memory hog, and slows down a computer's boot up time.
• The add-in for Microsoft Outlook is particularly clunky. It helps you add scheduled conference calls/video conferences to your Outlook calendar, but it can cause Outlook to crash, and creates a really slow open time for Outlook. If you can avoid downloading the Outlook Add-In, I would.
• No built-in screen sharing capabilities.

Incentivized

• I would like the Blueface subscription price to be more affordable.

Incentivized

They were very supportive in answering all of our questions when we had problems. Their in-person calls but their support site also had a full set of information that can answer a good portion of your questions before you have to pick up the phone. But when you, you will get good service.

Incentivized

Better than Skype for Business in terms of loading the application onto your device. Skype had crashing issues always and those are comparatively low when using Amazon Chime. Amazon chime is fast and easy to work with while collaborating and setting up meetings. The audio and video quality are better than Skype for Business.

Incentivized

Calls
may be encrypted using Blueface's TLS/SRTP encryption, raising the level of
security.



You
may track your call activity, obtain a report on your calls, and use analytics
to guide business choices.

Incentivized

• The positive ROI is Amazon Chime helps make our sales reps more professional in their calls leading to an increase in closed/won deals.
• Amazon Chime has increased overall morale across our sales team because it has greatly improved our call processes when compared to other tools we've used in the past.

Incentivized

• You might save money and have more effective business communications.
• Track your calling patterns and make business decisions based on statistics.
• Through the device history, you can monitor any changes or issues.
• You can remotely check the availability of your employees using Blueface BLF.

Incentivized