Alvaria Performance vs. Calibre
Alvaria Performance vs. Calibre
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alvaria Performance | N/A | Alvaria Performance (formerly Aspect Performance Management) is a tool that can reveal insights by enabling the tracking of personal and group performance vs. goal using a wide range of metrics with data sourced from many contact center systems. It includes a coaching module, which helps ensure staff gets the corrective training they need, and gamification to set up targeted challenges with rules, goals and rewards set by the supervisor. | N/A | |
Calibre | N/A | Calibre is call center recording software from HigherGround, Inc.. | N/A |
Alvaria Performance | Calibre | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alvaria Performance | Calibre | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alvaria Performance | Calibre | |
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Small Businesses | 8x8 Contact Center Score 7.5 out of 10 | 8x8 Contact Center Score 7.5 out of 10 |
Medium-sized Companies | Zoom Contact Center Score 8.9 out of 10 | Zoom Contact Center Score 8.9 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 8.7 out of 10 | Calabrio Teleopti WFM Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alvaria Performance | Calibre | |
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Likelihood to Recommend | 9.0 (1 ratings) | 9.0 (5 ratings) |
Support Rating | - (0 ratings) | 8.5 (2 ratings) |
Alvaria Performance | Calibre | |
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Likelihood to Recommend | Alvaria, Inc (Aspect Software + Noble Systems) | HigherGround, Inc. |
Pros | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
Cons | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
Support Rating | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
Alternatives Considered | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
Return on Investment | Alvaria, Inc (Aspect Software + Noble Systems) No answers on this topic | HigherGround, Inc. |
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