Likelihood to Recommend Allo is ideal for brainstorming, designing, and presenting information in a remote company. With its easy-to-use tools and modern, minimalistic, and non-intrusive interface these kinds of tasks can be done in Allo beautifully. However, it was difficult for us to have a detailed project schedule (with automatic reminders for tasks and subtasks). To sum up, Allo is a perfect digital paper canvas but currently, it lacks automation features.
Read full review Mitel Networks Corporation
MiCollab is great for a large office to get users working from home and being able to use their home phone or cell phone like the desk phone at the office. This allows our live operators the ability to see if the end-user is on an active call before sending a new call to them. If you have a very small company of fewer than 10 people this might not be worth the investment as cell phones would work just as well.
Read full review Pros The user interface is very user friendly The features provided allow for a wide variety of ways for teams to collaborate on projects together. customer support is incredibly responsive and fast to address any questions or concerns. Read full review Mitel Networks Corporation
Mitel MiCollab is great for working remotely. The twinning feature to allow calls directed to my office phone to ring on my cell phone is extremely convenient. The feature that allows you to set which device you want to ring (desk phone, PC, cell phone) is great as even when I am in the office, I prefer to just use my cell phone. The customer support for the product is first-rate. They are always present and helpful when needed. Read full review Cons more views for projects more templates task management options inside a canvas (deadlines, recurring etc) Read full review Mitel Networks Corporation
Easy to use pop-up window alerts you to incoming calls, lets you transfer to VM or other users, helpful for conference calling Has chat feature to tag someone when they are on the phone, or you just don't want to call App for smartphone allows for desk phone to cell phone collaboration Read full review Usability Mitel Networks Corporation
It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
Read full review Support Rating Support is quick to respond and assist with any issue or question
Read full review Mitel Networks Corporation
Support is typically handled by a reseller. Buyers should evaluate the reseller as much as they evaluate Mitel for the product suite. The few times when the reseller was not able to handle the issue directly, Mitel did step up and quickly answer/address the question/issue.
Read full review Alternatives Considered Miro is a direct competitor for Allo. It has more features and integrations but Allo appeals much more to us because of the easy-to-navigate and elegant interface, as well as speed.
Infinity is an all-in-one project management app. It's ideal for detailed project management and keeping tracts of tasks (and other. items) but Allo is much better for designing and brainstorming.
Read full review Mitel Networks Corporation
MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
Read full review Return on Investment helps improve and maintain productivity The windows app keeps the cpu very busy so can slow other application team collaboration has been improved since using this program Read full review Mitel Networks Corporation
I'm not a person in a position to really speak to this question as I'm only a user and not involved in purchasing such services. Overall, though, I believe we switched to this to save money and since we seem to be sticking with it, I have to assume that objective has been achieved. Read full review ScreenShots