Agiloft Service Desk (discontinued) vs. SMART Service Desk
Agiloft Service Desk (discontinued) vs. SMART Service Desk
Product | Rating | Most Used By | Product Summary | Starting Price |
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Agiloft Service Desk (discontinued) | Enterprise companies (1,001+ employees) | Agiloft's Flexible Service Desk Suite included an Internal Help Desk, External Customer Support, Change Management, Asset Management, RMA Management, and ITIL/ITSM capability. The product is no longer available. | $65 per month | |
SMART Service Desk | N/A | SMART Service Desk is an ITSM solution from the company of that name headquartered in Arizona. | N/A |
Agiloft Service Desk (discontinued) | SMART Service Desk | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Agiloft Service Desk (discontinued) | SMART Service Desk | |
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Top Pros |
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Top Cons |
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Agiloft Service Desk (discontinued) | SMART Service Desk | ||||||||||||||||||
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Incident and problem management |
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ITSM asset management |
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Change management |
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Agiloft Service Desk (discontinued) | SMART Service Desk | |
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Small Businesses | NinjaOne Score 9.2 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Medium-sized Companies | NinjaOne Score 9.2 out of 10 | Agiloft Service Desk (discontinued) Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.4 out of 10 | Ivanti Neurons for ITSM Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Agiloft Service Desk (discontinued) | SMART Service Desk | |
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Likelihood to Recommend | 10.0 (12 ratings) | - (0 ratings) |
Likelihood to Renew | 8.9 (9 ratings) | - (0 ratings) |
Usability | 7.3 (2 ratings) | - (0 ratings) |
Availability | 8.6 (2 ratings) | - (0 ratings) |
Support Rating | 9.1 (2 ratings) | - (0 ratings) |
Agiloft Service Desk (discontinued) | SMART Service Desk | |
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Likelihood to Recommend | Discontinued Products | SMART Service Desk No answers on this topic |
Pros | Discontinued Products | SMART Service Desk No answers on this topic |
Cons | Discontinued Products | SMART Service Desk No answers on this topic |
Likelihood to Renew | Discontinued Products | SMART Service Desk No answers on this topic |
Usability | Discontinued Products | SMART Service Desk No answers on this topic |
Support Rating | Discontinued Products | SMART Service Desk No answers on this topic |
Alternatives Considered | Discontinued Products | SMART Service Desk No answers on this topic |
Return on Investment | Discontinued Products | SMART Service Desk No answers on this topic |
ScreenShots | Agiloft Service Desk (discontinued) Screenshots |