Acumatica vs. Deltek ComputerEase

It is well suited because it appears to have been designed to work across multiple industries, and we've kind of seen that it works well for the construction industry. Still, we've been here at the Acumatica Summit and have seen a lot of other industries being able to use the same product, so they have designed it well.

Incentivized

We do not have Deltek + ComputerEase set up to run its full capabilities. But from what I have seen it can do, I hope we get it up to par really soon.

Incentivized

• Banking reconciliation: Quick, easy to understand and easy to follow to see where you left off
• Clearly displaying just enough data to answer questions without forcing us to work through copious amounts of detail or extracting data into other programs to get answers
• Billing and payment receipt is particularly helpful in the way that the data transfers into the banking section and is exported

Incentivized

• Remittance advices don't work.
• NACHA file to bank doesn't include vendor reference # which is the vendor invoice number.
• You can't do offsets between AR & AP when vendors are also customers to net the balances due to/from if agreed upon with the vendor/customer.

Incentivized

I gave this 10 rating because Acumatica ERP is the backbone of the organization, next to the IT Team. We use this software for many different parts of our business. For example our Retail service stations that utilize the inventory, billing, and financials. Our Distribution company that uses it for Field services, CRM, Sales, Accounts and Financial consolidation of all company financials.

Incentivized

I give it an 8 because it is very intuitive and easy to use for day to day work. I find it more difficult to create general inquiries and financial statements than it seems that it should be. It's not very intuitive in those areas.

Deltek + ComputerEase is a good program. I gave it a nine, only because you cannot just pick up and go with this program. You defiantly will need some training on how to use it. But it seems to be a wonderful software once used as it should be

Incentivized

It's always available.

there have been some performance issues

Incentivized

We used Acumatica Support directly for the first year or so. Overall it's pretty good, but sometimes the support staff wasn't educated on the customizations we had, nor was I as the Customer as I couldn't remember which things were customized and which things were out of the box, so when there was an error, there were some misunderstandings.

Incentivized

Someone is always there to help me

Incentivized

It was on General Inquiries and it's just a complex topic.

Most of the trainers are amazing, but there were a couple who simply read the training guide

Incentivized

I'd say the partner selection is critically important. I think the software is very easy to implement. It's very customizable to your business. Finding a partner that will work with you to understand your business and your needs is the critical piece to make sure that the system goes along with it.

Incentivized

Acumatica's sales process was much better than that of NetSuites. The NetAtWork team spent much more time with us and showed us how Acumatica really could do everything that we needed it to do, with examples using our data.

Incentivized

I used Foundations for a very long time. I did use Foundations at its full capabilities. I have not used Deltek + ComputerEase at its full capabilities yet. But so far, in my opinion, Foundations is more user friendly for people who have not been taught how to use it, than Deltek + ComputerEase is.

Incentivized

No, annual invoices are fine. I do like that unlimited users are included.

From my understanding, the P.O. module is not very robust, at least the last time I inquired about it. At the time, it had a one-to-one match, with one invoice for one P.O. and that isn't practical for many businesses. I don't believe it would be an easy system to use for sending out invoices, if we had thousands of retail utility customers. We do a small number of invoices because we sell wholesale power, not retail, so we only Invoice the municipality. Not each utility customer.

They are very responsive and knowledgeable about the product. If the rep doesn't have the ability to solve the issue, they quickly get someone else involved to assist us.

• We were able to work in one system with customizations we needed in inventory and add all our grants in the same system
• Direct mail invoices was moved to an automated PO system saving time and allowing better financial tracking
• The grant module can be cumbersome requiring flip flopping to program partners etc during set up

Incentivized