Acronis Advanced Backup (or formerly Acronis Backup Cloud) is a Backup-as-a-Service solution for Service Providers, available to add to Acronis Cyber Protect Cloud.
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Acronis Cyber Protect Cloud
Score 8.2 out of 10
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Acronis Cyber Protect Cloud combines data backup with AI-based anti-malware, antivirus, and endpoint protection management in one solution. Acronis Cyber Protect Cloud also provides integrations and automation functionality to service providers with the aim of reducing complex technical infrastructure.
The endpoint protection is fantastic. Being able to recover a single file on the fly has saved many customers hours of frustration. Long term recovery of O365 data has worked well. I bit more difficult but not Acronis Advanced Backup issue, it has been MS issues. Nothing beats on premise backup / recovery speed but, when it is not available, Acronis Advanced Backup gets the job done for bare metal recovery.
Overall we are happy with what Acronis is offering us, both as a use and a Value Add Resellers. The fact that there is one portal to onboard customers and select services is exactly what we were looking for. Now we are working on the Multi Tenant version, so we can also White Label Acronis towards our customerbase. We have not yet found any scenario's where Acronis can not offer any benefits. We do hear that the pricing for the storage is often to high versus competition. This applies to the Acronis data center storage, yet also the structure of Workload/per TB combination towards other Cloud vendors. (mainly the 3 largest Hyper Scalers) Compared to other Cloud storage solutions, these cost should be lower, so it will be easier to explain to customers to come and join Acronis in the cloud, instead of doing local back-ups or use solutions like DropBox, BackBlaze, PureStorage, Wasabo Hot Cloud Storage, Cloudian and more.
Quick Virtualization. Acronis can virtualize most systems and get you back up in 15-30 minutes.
Encryption of Backups. You own the encryption key, and Acronis doesn't - so not even Acronis employees can get into your cloud data. Encryption meets all HIPAA requirements for data protection.
Easy to resell. You can create accounts for individuals outside of the company to allow them access to their backup console. It's very easy to set up, and clients are happy with how easy it is to use.
They do not sell their product directly, so a reseller is needed - or third party website to process payments for them in order to download the product suite.
They have done away with stand-alone software purchases, and have moved to a yearly subscription-based model. It's affordable, but you never truly "own" the software now.
The cost savings we realized from moving to this software has us hooked - it does everything we need it to do on a very high level (virtualization, for example) and is very low cost for us.
They recently raised the pricing for backup usage and our price has nearly doubled. It is still lower than some other vendors, but we might review other options before renewing next year.
We seldom make use of Acronis support, but when we have they have been brilliant. All our engineers are Acronis certified, if they not able to resolve an issue, we touch base with our local Acronis supplier, Synapsys, who resolve issues 90% of the time.
Can be slow to respond at times, but they will be able to help you get to a resolution fairly quickly. We have not com across an issue they were unable to fix. Have found that they will generally start by trying to send you links to KB articles, so if you need help directly, you can send KB's that you have looked at already to bypass the back and forth.
We went with Acronis Backup Cloud because we're able to backup all platforms, not just PCs. And the price was good when it comes to all those options. It's a hard sell to clients, but when explained properly, the understand the cost of a good solution. It's like having good car insurance.
An organization might choose Acronis Cyber Protect Cloud over Barracuda Cloud-to-Cloud Backup for several reasons: Comprehensive Protection: Acronis Cyber Protect Cloud offers a more comprehensive solution that covers data protection, cybersecurity, and disaster recovery. If an organization requires an all-in-one solution to manage both backup and security, Acronis is a better fit. Diverse IT Environment: If a business operates in a diverse IT environment that includes physical, virtual, and cloud components, Acronis Cyber Protect Cloud's broad platform support makes it more suitable. Enhanced Cybersecurity: Organizations that prioritize advanced cybersecurity features and AI-driven threat detection capabilities might find Acronis Cyber Protect Cloud a more robust solution in this regard.
