8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee.
The products are basically the same - cloud based, remote provisioning, VOIP based. 8x8 is a superior product in terms of scaling, however the downside in this particular comparison that due to the global nature of 8x8, issues of deployment are not as easy to resolve and time …
It works as good as other providers, I don't think you will find one wildly better. Doesn't mean they all can't improve, I would say all do similar functions though. I've listed some improvements they should focus on, and general ease of us should be improved as well. That is …
As stated earlier, one major advantage was support for older equipment that other providers could not guarantee or were incompatible. 8x8 Work also seems to cater to our size and type of company where our call center is key to customer satisfaction and delivery. The deep level …
In this case for the company there is another application called Zoho Voice, but it is not very useful, although it is true that it makes calls and sends messages but it does not meet the user's expectations for the following reasons: Because Zoho Voice does not allow mass …
We transferred from a small local company with VOIP services but quite outdated phones (Cisco phones that are so old they aren't compatible with 8x8 services), and 8x8 provided us with a suite of new Yealink phones with many more capabilities via 8x8 and their associated …
8x8 X Series is much better than our previous on-prem NEC solution which was frequently down due to power pages. Also, our previous solution offered little to no integration and lackluster reporting capabilities. The ICA chatbot offering was a big plus that we hope to implement …
8x8 X Series is far superior to Phone.com. You have excellent support and assistance for challenges. Your service is reliable and easy to use. Your support staff is knowledgeable and the online case portal makes it easy to manage. You user interface is easy to use, visually …
Managing it's Admin console part and Configuring is easy after procuring new license or Polycom phone. I myself has done. Best thing is we can claim phone numbers as per the choices. It is user friendly, fast and Quick.
We selected 8x8 X Series over GoTo Connect because we needed a platform that could support the needs of our growing business. We also needed a platform that offered a wide range of features, including unlimited calling, video conferencing, and call recording. Additionally, We …
RingCentral seems to have a better feature set and more options to expand on services where 8x8 falls short. We selected 8x8 based on our vendor recommendation at the time but are looking into possibly moving to Ring Central after some additional evaluation.
After using pretty much all of the top competitors including Ring Central 8x8 is a Better Fit not only in reporting and features, but their Customer Service Team is a Dream.
Hands down 8x8 is superior to the Spectrum Ring Central that we had tried. Interestingly, they supplied the same phone hardware but were unable to suggest an adapter for wifi for the phones. Cost wise very similar but customer experience very different. Above all else, the …