Item: Wrike
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

We use Wrike as a tool to track the life of creative work through our agency. From job initiation, building timelines, tracking hours and dedicating resources, it allows us to manage, bill and report with one tool. We use the dashboard feature to track the status of jobs in an effective way based on the different roles in our agency. We are able to build robust timelines that are as flexible and automated as we need them to be.

Pros and Cons

Wrike allows users to customize a personal dashboard and to do list!
Wrike is highly customizable and can work to fit your needs for different use cases. Each of our teams works a bit differently and Wrike delivers.
Wrike is there to help and answer questions right in the application. They are there to help address any questions or concerns that may arise.

I'd love to see the ability to duplicate an entire job timeline at the project level vs. the task level. This would be helpful when different related projects will follow the same steps but may deviate in timing.
I'd love to see the resource tab allow you to clear resources without manually driving the job title back on as a tile. And also delete roles that will not be needed entirely job to job.
I'd love to be able to move a comment that has been submitted in a route without needing to delete it and add it again.

Return on Investment

Wrike has allowed us to have better visibility to how creative teams are spending their time, allowing us to be more effective in resource management.
The use of dashboards has also streamlined our process by eliminating hot lists, morning stand up meetings and let folks start their day having a clear picture of what is due when and gives them a prioritized to-do list! We love this!
Wrike has improved our team communications and provided one source communication for feedback and collaboration. Having it all in once place makes us better!

Alternatives Considered

AQuA Pro

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Other Software Used

Adobe Acrobat, Cisco Webex Share (discontinued), Microsoft Teams

Likelihood to Recommend

Wrike has proven to be a great tool for our agency work. It is utilized and functional in a way that meets our needs and follows the scope of our work. When there are clear paths and workflows, Wrike shines. In some use cases where a job would appear in multiple folders, the rules applied to each folder, in terms of blueprint and automations, can confound each other and cause issue. This is only the case on highly complex projects that live in more than one folder or space.

Wrike is the tool that we needed!

Overall Satisfaction with Wrike