Item: Wrike
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

As a professional services engineer on a CCaaS provider company, we document our customers' requirements and create project plans based on how long we implement each product. With Wrike, we can use available project plan templates to make our project timelines on each of our customers. Aside from this, we also create test cases on which we need to share it with our customers and monitor the status of each test case. With Wrike, we can document those test cases easily for both us and our customers.

Pros and Cons

User-friendly interface
Many features that helps us on our organization (creation of project plan, test cases upload, etc)
Easy documentation of issues from the customer by using issue tracker in Wrike

Repository for history of project plans created
Additional templates for project plan
Improvement of user interface

Return on Investment

Shortening project implementation schedules
More accurate project timelines
Easy documentation

Key Insights

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Likelihood to Recommend

As a project manager, Wrike helps us in creating our project plan easily. We can use available templates to use for our creation of project timelines. Also, we can easily document and upload our test cases on which we can also share access to our customers so that they can use Wrike to update each of the test cases and notify us if ever there are issues.

Wrike Review

Overall Satisfaction with Wrike