A Great tool for training and leveling up client call experience.
January 23, 2023
A Great tool for training and leveling up client call experience.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Wingman
We use Wingman to record our sales calls as well as some of our internal meetings. This helps us with any reviews that need to be done on sales deals to validate claims made by either the client or the sales representative. We also use the reviews for training purposes.
- We are able to download transcripts of the calls.
- We can review the entire call.
- We can even only take snippets of the calls as needed for training.
- The ability to set up if a team member can download calls even if they are not Admin.
- Training of new Sales representatives has gone from 1 month to 2 weeks using Wingman as part of the training tools.
- The transcripts have also helped us to decrease the number of disputes "Lost" on Stripe, by providing evidence needed to win the case.
Do you think Clari Copilot delivers good value for the price?
Yes
Are you happy with Clari Copilot's feature set?
Yes
Did Clari Copilot live up to sales and marketing promises?
Yes
Did implementation of Clari Copilot go as expected?
Yes
Would you buy Clari Copilot again?
Yes