Item: Vulcan Cyber
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

Vulcan Cyber allows us to centralize all the information regarding our corporate assets as well as any vulnerabilities they are affected by. For us, it is a single place of truth to understand the risks and exposure of our devices and take immediate and automated actions in case of any vulnerabilities that need to be remediated. It also allows us to automate the ticket creation process and share it with the different asset/risk owners so they are aware of how an when should they patch an issue.

Pros and Cons

Asset/vulnerabilities ingestion
Remediation automation
Asset and risk visibility
Integration with many vulnerability sources
Integrated exception process in the tool

Some UX bugs
Missing integrations for some less popular vulnerability scanning tools
Customization options could be better

Return on Investment

Increased and more accurate risk exposure
Improved automation for vulnerabilities remediation
Cost reduction for fixing vulnerabilities

Ease of Integration

It is very easy to integrate different sources to Vulcan using the public documentation and the initial onboarding process for new data is clearly displayed to the end user.
I would still like to have less popular scanning tools available as native connectors or the possibility to onboard any tool that has an API publicly available instead of having to request it to be natively added.

Flexibility

It vastly improved our Vulnerability Management lifecycle, shaping what was a manual process in the past to a more automated one with the Vulcan platform. It also gives us a more accurate vision of our risk and exposure given the ample scanning sources that can be integrated with it.
The customizable SLA and risk appetite for different business units is highly appreciated too.

Alternatives Considered

Nucleus Security

Vulcan Cyber has a more mature platform catered for enterprise customers compared to Nucleus. The very close support and attention to detail of the Vulcan sales and technical team also helped in answering any possible question we had about the platform or take note of our feature requests/feedback to be implemented in their roadmap.

Key Insights

Do you think Vulcan Cyber delivers good value for the price?

Yes

Are you happy with Vulcan Cyber's feature set?

Yes

Did Vulcan Cyber live up to sales and marketing promises?

Yes

Did implementation of Vulcan Cyber go as expected?

Yes

Would you buy Vulcan Cyber again?

Yes

Other Software Used

Tenable Security Center, Microsoft Defender Vulnerability Management, ServiceNow IT Service Management

Likelihood to Recommend

It is well suited to ingest, parse, deduplicate and show unique assets and vulnerabilities coming from very different sources. It is also very useful to automate the process of Vulnerability Management when it comes to ticket creation and escalation, vulnerability retest and automatic ticket closure.
It has several customization options to cater to very different departments when it comes to SLA or risk appetite.
However, there are some UX bugs that make it a little hard to navigate the platform sometimes and can lead to a subpar user experience.

A single pane of glass to visualize and manage vulnerabilities

Overall Satisfaction with Vulcan Cyber