Overall Satisfaction with Viewpoint Vista
I have used almost all parts of Vista, currently I work in HR management and Payroll. The addition of the HR management system has been a game changer for us, being able to onboard with the employee portal and having the field be able to input their own time with up to date jobs and phases has been instrumental in the processing of payroll. As with any software there are always issues and things that we would like done better, having the suggestion box is wonderful because it gives you the ability to see what issues and suggestions others are having. As an organization we use almost every part of Vista with the exception of inventory and material management. We are currently in the process of adding the service management system. We recently moved to the cloud, that has been an interesting transition.
- Onboarding - this has been a huge change for us, we no longer have to manually enter the employees information, now we just initialize and were done.
- Billing - the processing of the T&M invoices and template set up
- Timecard entry using the portal- This has saved the payroll department hours of time when we had to manually key the time.
- The new reporting format now that we are on the cloud, its very slow and not as easy to use as the onpriem version is. We also can't run large reports without timing out.
- Onboarding, would be wonderful if the documents attached to payroll in addition to HR or instead of HR
- Labor categories - only allowing one craft class code combination to be used, instead of allowing the same combination to be used under different labor categories.
- Error messages - fix the systems so that you don't receive the same error message 4 or 5 times. We get it after the first time we don't need to be told over and over again.
- Allows PM's to see exactly where they are on their projects and if they are in budget
- Payroll - HR Management has saved hours of time no longer having to manually add the time PR Timecard Entry
- Transferring time from one project to another is not easily done and not all of the costs move over to the new job.
Do you think Viewpoint Vista delivers good value for the price?
Not sure
Are you happy with Viewpoint Vista's feature set?
Yes
Did Viewpoint Vista live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Viewpoint Vista go as expected?
I wasn't involved with the implementation phase
Would you buy Viewpoint Vista again?
Yes
Viewpoint Vista Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved No escalation required Support understands my problem Support cares about my success Quick Initial Response | None |
no clue what that is so I would not be able to give an opinion
Yes - No they are still working on the issue, when we moved to the cloud we could no longer run very large reports, we get a run time error report. One of the big reports is the employee accumulations report for the whole company so that I could compare for my W2 process. They were able to provide me with a work around but it's a major pain to use.
Using Viewpoint Vista
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- T&M invoices
- Onboarding
- running reports
Yes, but I don't use it