Overall Satisfaction with Viewpoint Vista
We are a civil contractor doing asphalt paving, concreate paving, excavation & grading and bridge construction. Viewpoint Vista is our ERP where we process payroll, code and pay AP invoices, track project contracts and budgets and more. We also have rock quarries and asphalt plants and use Viewpoint Vista's inventory and material sales modules to track inventory and sales.
- I love how Viewpoint Vista is easily customizable for our business needs.
- Viewpoint Vista has a great online help and knowledge base that makes learning the system a breeze.
- Viewpoint Vista integrates project management and accounting extremely well.
- When updates are pushed out, it usually breaks things. I feel like updates need more testing before being implemented.
- A lot of business processes that were being handled in Excel and now done within the system, providing users quicker more accurate ways to analyze their data.
Viewpoint Vista is a lot more advanced and user friendly than Timberline.
Do you think Viewpoint Vista delivers good value for the price?
Yes
Are you happy with Viewpoint Vista's feature set?
Yes
Did Viewpoint Vista live up to sales and marketing promises?
Yes
Did implementation of Viewpoint Vista go as expected?
Yes
Would you buy Viewpoint Vista again?
Yes
Vista Feature Ratings
Using Viewpoint Vista
300 - Accounting - AP, AR, Payroll Job Cost Project Management Inventory Material Sales Equipment Management & Accounting Finance
3 - IT System Admin Custom Reporting Process Improvement & System Customization SQL Knowledge
- Payroll
- Accounts Payable
- Job Management
- Created a custom approval workflow for subcontracts and purchase orders
- Power BI reporting
Evaluating Vista and Competitors
Yes - Timberline - We had outgrown it and needed something more customizable.
Excel - Too much duplicate data entry and room for error.
Excel - Too much duplicate data entry and room for error.
- Scalability
- Integration with Other Systems
- Ease of Use
Needed something that could grow with us and was user friendly.
Vista Implementation
- Implemented in-house
- Third-party professional services
- TIBCO professional services
Heather LaDuke along with Viewpoint.
Yes - Discovery
Setup
Testing
Training
Setup
Testing
Training
- User kickback
Vista Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
They are always willing to walk through issues and try their best to resolve it or move it forward.
Using Vista
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- It's all integrated and easy to use.
- Data entry in the cloud has been slower than expected.