Miss the old ownership group
February 07, 2023
Miss the old ownership group
Score 5 out of 10
Vetted Review
Verified User
Modules Used
- AP,AR,GL,PR,BI,DI,CM
Overall Satisfaction with Viewpoint Spectrum
Spectrum is our accounting software.
- Accounts Receivable
- Accounts Payable
- Payroll
- CUSTOMER SERVICE/SUPPORT
- Report Generation
- Online support/portal
- Help function
- CUSTOMER/SUPPORT
- Meets our basic needs
Prior to acquisition by Viewpoint and then Trimble, the customer support was a major selling point of the software. Unfortunately at this time, that is no longer the case.
Do you think Viewpoint Spectrum delivers good value for the price?
No
Are you happy with Viewpoint Spectrum's feature set?
No
Did Viewpoint Spectrum live up to sales and marketing promises?
No
Did implementation of Viewpoint Spectrum go as expected?
Yes
Would you buy Viewpoint Spectrum again?
No