Overall Satisfaction with Viewpoint Spectrum
Spectrum is used on a daily basis for all aspects of construction projects, large and small, as well as daily T&M. The software is integral in our process from start to finish. For the last five years, it has streamlined our processes, eliminating the need for duplication of entries in multiple programs; it achieves a more accurate and concise project viewing.
- Document Imaging.
- Accounts Payable.
- Project Management.
- Accounts Receivable.
- Work Order Billing.
- Integrating modules.
- Decrease the amount of screens required when processing and updating.
- Efficiency
- Accuracy
- Productive
Do you think Viewpoint Spectrum delivers good value for the price?
Yes
Are you happy with Viewpoint Spectrum's feature set?
Yes
Did Viewpoint Spectrum live up to sales and marketing promises?
Yes
Did implementation of Viewpoint Spectrum go as expected?
Yes
Would you buy Viewpoint Spectrum again?
Yes
Viewpoint Spectrum Feature Ratings
Using Viewpoint Spectrum
5 - AP, AR, Project Management, PO's, General Ledger. We use Spectrum for all accounting and job management purposes.
1 - A 'superuser' is available to support personnel in-house with troubleshooting or being able to make the necessary connections in order to get an issue resolved.
- Accuracy
- Efficiency
- Live updating.
- New tools.
- Remote connection.
- HR Management.
- Inventory Control.
Evaluating Viewpoint Spectrum and Competitors
Yes - Sage 300
- Product Usability
- Other
We ultimately made the decision to switch to Spectrum because of the future integration with Accubid products that were already in use.
I don't think anything would change other than taking a longer time to deploy.
Viewpoint Spectrum Implementation
- Third-party professional services
We used Key Business solutions as there are limited companies to choose from at the time of implementation in Canada.
- Data extraction from previous ERP
Viewpoint Spectrum Training
Viewpoint Spectrum Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success | None |
We have the support system that was included with our subscription.
We have always received exceptional support and resolutions. It's not always the answer we are looking for, but it's outstanding all the same. There was a time when support response was slow, but I suspect this had more to do with a growth in product users. It has since been resolved with much-improved response times.
Using Viewpoint Spectrum
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- AP Invoice Entry.
- Accounts Receivable.
- Equipment Control.
- Some more integration of modules would be beneficial.
- Reporting could be simpler and user friendly.
- Not being able to use multiple screens.
Yes, but I don't use it
Upgrading Viewpoint Spectrum
Yes - We utilize cloud management; therefore, updates and releases are automatic. We have never noticed a disruption from this; any corrections/revisions that need to be made are clearly communicated and corrected in a timely manner.