DANGER! says it is working, but actually is NOT
May 10, 2024
DANGER! says it is working, but actually is NOT
Score 1 out of 10
Vetted Review
Verified User
Software Version
Elite
Overall Satisfaction with ThreatDown, powered by Malwarebytes
use to protect 10 computers plus 2 servers in a medical office. The idea was to protect against future virus attacks as our network had been breached in the past
- scans for viruses
- encourages installation and upgrades
- has creative solutions for malware
- poor customer service
- dashboard says product is working EVEN THOUGH IT WAS NOT!
- slow response to concerns that should be easy to remedy
- creates baggage which caused certain computers and the network to run more slowly
- caused 3 computers on our network top have windows errors and network issues
- waste of my money
- loss of money ---difficult to get a refund on defective product
- many hours spent removing product
- caused undo IT resources to fix related computer issues caused by this product
Selected this because it seemed like a good solution. After 2 years of using, I find that the system had not been working for FOUR MONTHS! even though system reported that ALL WAS WELL
Do you think ThreatDown, powered by Malwarebytes delivers good value for the price?
No
Are you happy with ThreatDown, powered by Malwarebytes's feature set?
No
Did ThreatDown, powered by Malwarebytes live up to sales and marketing promises?
No
Did implementation of ThreatDown, powered by Malwarebytes go as expected?
Yes
Would you buy ThreatDown, powered by Malwarebytes again?
No
ThreatDown, powered by Malwarebytes Feature Ratings
Upgrading ThreatDown, powered by Malwarebytes
Yes - product worked fine until upgraded to managed response and patch management. Then multiple computers had serious networking and windows errors. One was completely unuseable. Errors disappeared once software completely removed