Overall Satisfaction with Sugar Sell (SugarCRM)
This system is used by several departments within the company, and this allows each department to have knowledge and control over the situation of our client. With this, each person who can open the information of our client will know what the problem is and the history of the customer and in this way to be able to offer a correct service and attention.
- Facilitates access to customer information.
- Schedule appointments and follow up with clients.
- Allows a correct and effective contact with customers.
- System load is sometimes slow.
- The appointment scheduling system.
- Data update.
- In Referrals.
- Customer Service.
- Better Corporate Management.
It is the first time that I have worked with a system like Sugar, but it has facilitated the work experience. It is practical, helps with the maintenance of the information of our clients, and does an excellent job keeping the system and the information of the clients updated. [All this] helps us provide better service to our customers.
Do you think Sugar Sell (SugarCRM) delivers good value for the price?
Yes
Are you happy with Sugar Sell (SugarCRM)'s feature set?
Yes
Did Sugar Sell (SugarCRM) live up to sales and marketing promises?
Yes
Did implementation of Sugar Sell (SugarCRM) go as expected?
Yes
Would you buy Sugar Sell (SugarCRM) again?
Yes