Consistently delivering beyond expectations and dramatically improving sales performance.
March 01, 2023
Consistently delivering beyond expectations and dramatically improving sales performance.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Spiky.ai
I implemented Spiky.ai to manage all of the video calls my sales team conducts on a regular basis. As a manager, I use it to coach my reps, identify insights to improve our pitch, automate note taking, and manage my team's activity at scale. Spiky.ai enables my reps to learn how to improve their sales calls by accessing robust analytics on their activity and easy-to-use coaching customized to their workflow.
- Insights into sales team performance and opportunities for improvement.
- Seamless interface to support a large sales team with call summaries, analytics, and helpful coaching.
- Easy to implement and rollout across my org.
- No development resources required to integrate and get started.
- Better value than similar tools I've used in the past.
- I have had no issues using Spiky.ai and their product has served my team well so far.
- Call transcripts and next step summaries.
- Rep analytics and coaching suggestions built-in.
- Library of calls to reference for training new team members.
- Seamless interface that makes it enjoyable to use and easy to implement.
- Increased accuracy of qualified leads from discovery calls.
- Improved conversion rate of qualified leads to closed/won opportunities.
- Higher ROI on sales activities by enabling them to get support from their manager quickly.
After a robust evaluation, I honed in on Gong and Spiky.ai as the best options for my team. However, Gong was extremely expensive, and overall I was not impressed with their product or user interface. It required an extensive sales process and implementation to get going and was also not intuitive for my reps to use.
Spiky.ai on the other hand provided a much better value, superior user interface, and were able to get my team on the platform in days not weeks. Beyond that, Spiky.ai is providing them with built-in coaching and several handy features like a summary of next steps and easy-to-understand analytics on performance.
Spiky.ai on the other hand provided a much better value, superior user interface, and were able to get my team on the platform in days not weeks. Beyond that, Spiky.ai is providing them with built-in coaching and several handy features like a summary of next steps and easy-to-understand analytics on performance.
Do you think Spiky delivers good value for the price?
Yes
Are you happy with Spiky's feature set?
Yes
Did Spiky live up to sales and marketing promises?
Yes
Did implementation of Spiky go as expected?
Yes
Would you buy Spiky again?
Yes